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<p class=MsoPlainText>We recently implemented SSL via our F5 load
balancer. Since the F5 is handling the SSL encryption and decryption I
assumed no changes would be required for RT/Apache. Everything except actions
performed from the “RT at a glance” tool bar work as
expected. I’ve tested changing the Web.pm (as discussed by Ruslan,
James and Benno in the “Using https in web interface results sometimes in
"Bad Request"” thread (hardcoded https). Changing the Web.pm
has stopped the requests from being re-directed to http and the URL looks
correctly formed, just not returning results as expected.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Since the original URL/IP is still available I’m
able to verify that searches still work there. When I search on ticket
260 I see the following URL return:<o:p></o:p></p>
<p class=MsoPlainText><a
href="http://x.x.x.x:8080/rt/Ticket/Display.html?id=260">http://x.x.x.x:8080/rt/Ticket/Display.html?id=260</a><o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>When I search from the https site I’m seeing this
url error:<o:p></o:p></p>
<p class=MsoPlainText><a href="https://x.abc.com/rt/Search/Simple.html?q=260">https://x.abc.com/rt/Search/Simple.html?q=260</a>
<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>I’d appreciate any direction that can be provided.<o:p></o:p></p>
<p class=MsoPlainText>Thank you,<o:p></o:p></p>
<p class=MsoPlainText>Eric<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Versions:<o:p></o:p></p>
<p class=MsoPlainText>RT Version – 3.8.4<o:p></o:p></p>
<p class=MsoPlainText>Perl Version - v5.8.5 built for i386-linux-thread-multi<o:p></o:p></p>
<p class=MsoPlainText>Oracle – 10.2.0.4 – Enterprise Edition<o:p></o:p></p>
<p class=MsoPlainText>OS - Linux app02.server.com 2.6.9-67.0.0.0.1.ELsmp #1 SMP
Sun Nov 18 > 00:23:42 EST 2007 i686 i686 i386 GNU/Linux<o:p></o:p></p>
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