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<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>Hi, <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>I have RT up in a Fedora 9 box. It was working
properly. All of a sudden I see the following error when trying to create
a ticket.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>DBD::mysql::st execute failed: MySQL server has gone away at
/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm line 71.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>I saw the same message in the mail achieve. It says this
error is related to loss of connection with the mysql sever. But I see
mysqld running before and after the error. I don’t see any error or
message in the SQL server. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>I see the following lines in <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>/var/log/rt3/rt.log<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>============<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'> [Fri Sep 4 08:17:23 2009] [debug]:
RT::Ticket=HASH(0xbc4df9dc) tried to load a bogus ticket: 469
(/usr/lib/perl5/vendor_perl/5.10.0/RT/Ticket_Overlay.pm:172)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>[Fri Sep 4 08:17:23 2009] [crit]: HasRight called with
no valid object (/usr/lib/perl5/vendor_perl/5.10.0/RT/Principal_Overlay.pm:322)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>[Fri Sep 4 08:17:23 2009] [warning]: DBD::mysql::st
execute failed: MySQL server has gone away at
/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Store/DBI.pm line 67.
(/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Store/DBI.pm:67)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>[Fri Sep 4 08:17:23 2009] [warning]: DBD::mysql::st
execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm
line 71. (/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm:71)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>/var/log/httpd/error_log <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>================<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>[Fri Sep 4 08:17:23 2009] [crit]: HasRight called with
no valid object (/usr/lib/perl5/vendor_perl/5.10.0/RT/Principal_Overlay.pm:322)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>[Fri Sep 4 08:17:23 2009] [warning]: DBD::mysql::st
execute failed: MySQL server has gone away at
/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Store/DBI.pm line 67. (/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Store/DBI.pm:67)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>[Fri Sep 4 08:17:23 2009] [warning]: DBD::mysql::st
execute failed: MySQL server has gone away at
/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm line 71.
(/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm:71)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>Am I missing something her, can someone please help.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'>Baskar N<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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