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<h2><b><i><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
color:navy;font-weight:normal;font-style:normal'>Hi,<o:p></o:p></span></font></i></b></h2>

<h2><b><i><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
color:navy;font-weight:normal;font-style:normal'>To add to it, I also don’t
see it under “Loaded perl modules” under “System
Configuration”.<o:p></o:p></span></font></i></b></h2>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Baskar N<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Baskaraganesan
Natarajan <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, September 11, 2009
6:43 PM<br>
<b><span style='font-weight:bold'>To:</span></b>
'rt-users@lists.bestpractical.com'<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: RT Extension Custom
Field for Checkbox<br>
<b><span style='font-weight:bold'>Sensitivity:</span></b> Confidential</span></font><o:p></o:p></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Retrying…<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I am running RT 3.8.2 in a Fedora 10 box.
 We are trying to use checkboxes custom field extension from <a
href="http://search.cpan.org/~ruz/RT-Extension-CustomField-Checkbox/"><font
size=3 color=navy face="Times New Roman"><span style='font-size:12.0pt;
font-family:"Times New Roman";color:navy;text-decoration:none'>http://search.cpan.org/~ruz/RT-Extension-CustomField-Checkbox/</span></font></a>.
 I followed the instruction specified in the location <a
href="http://www.cpan.org/modules/INSTALL.html"><font size=3 color=navy
face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman";
color:navy;text-decoration:none'>http://www.cpan.org/modules/INSTALL.html</span></font></a>.
After installing and restarting the web sever, I don’t see this new
custom field in my RT configuration.  I have also tried putting
Checkbox.pm under perl5/vendor_perl/5.10.0/RT/CustomField/  and
EditCustomFieldSelectCheckbox under rt3/html/Elements/ directories manually.  Is
there anything that I am missing here, can you please let me know.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Baskar N<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>

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