<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<style>
<!--
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
h4
{margin-top:12.0pt;
margin-right:0in;
margin-bottom:3.0pt;
margin-left:1.95in;
text-indent:-.45in;
page-break-after:avoid;
mso-list:l0 level4 lfo4;
font-size:12.0pt;
font-family:Arial;}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal;
font-family:Arial;
color:windowtext;}
span.EmailStyle18
{mso-style-type:personal;
font-family:Arial;
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:Arial;
color:navy;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
/* List Definitions */
@list l0
{mso-list-id:1203056891;
mso-list-template-ids:-1725652768;}
@list l0:level1
{mso-level-tab-stop:1.0in;
mso-level-number-position:left;
margin-left:1.0in;
text-indent:-.25in;}
@list l0:level2
{mso-level-text:"%1\.%2\.";
mso-level-tab-stop:1.3in;
mso-level-number-position:left;
margin-left:1.3in;
text-indent:-.3in;}
@list l0:level3
{mso-level-reset-level:level1;
mso-level-text:"%1\.%2\.%3\.";
mso-level-tab-stop:1.6in;
mso-level-number-position:left;
margin-left:1.6in;
text-indent:-.35in;}
@list l0:level4
{mso-level-style-link:"Heading 4";
mso-level-text:"%1\.%2\.%3\.%4\.";
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
margin-left:1.95in;
text-indent:-.45in;}
@list l0:level5
{mso-level-text:"%1\.%2\.%3\.%4\.%5\.";
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
margin-left:2.3in;
text-indent:-.55in;}
@list l0:level6
{mso-level-text:"%1\.%2\.%3\.%4\.%5\.%6\.";
mso-level-tab-stop:2.75in;
mso-level-number-position:left;
margin-left:2.65in;
text-indent:-.65in;}
@list l0:level7
{mso-level-text:"%1\.%2\.%3\.%4\.%5\.%6\.%7\.";
mso-level-tab-stop:3.25in;
mso-level-number-position:left;
margin-left:3.0in;
text-indent:-.75in;}
@list l0:level8
{mso-level-text:"%1\.%2\.%3\.%4\.%5\.%6\.%7\.%8\.";
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
margin-left:3.35in;
text-indent:-.85in;}
@list l0:level9
{mso-level-text:"%1\.%2\.%3\.%4\.%5\.%6\.%7\.%8\.%9\.";
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
margin-left:3.75in;
text-indent:-1.0in;}
@list l1
{mso-list-id:1783259878;
mso-list-template-ids:1519969810;}
@list l1:level1
{mso-level-text:%1;
mso-level-tab-stop:.3in;
mso-level-number-position:left;
margin-left:.3in;
text-indent:-.3in;}
@list l1:level2
{mso-level-text:"%1\.%2";
mso-level-tab-stop:.4in;
mso-level-number-position:left;
margin-left:.4in;
text-indent:-.4in;}
@list l1:level3
{mso-level-text:"%1\.%2\.%3";
mso-level-tab-stop:.5in;
mso-level-number-position:left;
margin-left:.5in;
text-indent:-.5in;}
@list l1:level4
{mso-level-text:"%1\.%2\.%3\.%4";
mso-level-tab-stop:.6in;
mso-level-number-position:left;
margin-left:.6in;
text-indent:-.6in;}
@list l1:level5
{mso-level-text:"%1\.%2\.%3\.%4\.%5";
mso-level-tab-stop:.7in;
mso-level-number-position:left;
margin-left:.7in;
text-indent:-.7in;}
@list l1:level6
{mso-level-text:"%1\.%2\.%3\.%4\.%5\.%6";
mso-level-tab-stop:.8in;
mso-level-number-position:left;
margin-left:.8in;
text-indent:-.8in;}
@list l1:level7
{mso-level-text:"%1\.%2\.%3\.%4\.%5\.%6\.%7";
mso-level-tab-stop:.9in;
mso-level-number-position:left;
margin-left:.9in;
text-indent:-.9in;}
@list l1:level8
{mso-level-text:"%1\.%2\.%3\.%4\.%5\.%6\.%7\.%8";
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
margin-left:1.0in;
text-indent:-1.0in;}
@list l1:level9
{mso-level-text:"%1\.%2\.%3\.%4\.%5\.%6\.%7\.%8\.%9";
mso-level-tab-stop:1.1in;
mso-level-number-position:left;
margin-left:1.1in;
text-indent:-1.1in;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
-->
</style>
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Retrying…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I am running RT 3.8.2 in a Fedora 10 box.
We are trying to use checkboxes custom field extension from <a
href="http://search.cpan.org/~ruz/RT-Extension-CustomField-Checkbox/"><font
size=3 color=navy face="Times New Roman"><span style='font-size:12.0pt;
font-family:"Times New Roman";color:navy;text-decoration:none'>http://search.cpan.org/~ruz/RT-Extension-CustomField-Checkbox/</span></font></a>.
I followed the instruction specified in the location <a
href="http://www.cpan.org/modules/INSTALL.html"><font size=3 color=navy
face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman";
color:navy;text-decoration:none'>http://www.cpan.org/modules/INSTALL.html</span></font></a>.
After installing and restarting the web sever, I don’t see this new
custom field in my RT configuration. I have also tried putting
Checkbox.pm under perl5/vendor_perl/5.10.0/RT/CustomField/ and
EditCustomFieldSelectCheckbox under rt3/html/Elements/ directories manually.
Is there anything that I am missing here, can you please let me know.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Baskar N<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
</div>
</body>
</html>
<table><tr><td bgcolor=#ffffff><font color=#000000><pre>DISCLAIMER:
-----------------------------------------------------------------------------------------------------------------------
The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only.
It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in
this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates.
Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of
this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have
received this email in error please delete it and notify the sender immediately. Before opening any mail and
attachments please check them for viruses and defect.
-----------------------------------------------------------------------------------------------------------------------</pre></font></td></tr></table>