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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks much Aaron. It works.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Baskar N<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> guisea@gmail.com
[mailto:guisea@gmail.com] <b><span style='font-weight:bold'>On Behalf Of </span></b>Aaron
Guise<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, September 14, 2009
4:30 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Baskaraganesan
Natarajan</st1:PersonName><br>
<b><span style='font-weight:bold'>Cc:</span></b> rt-users@lists.bestpractical.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [rt-users] RT
Extension Custom Field for Checkbox</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Have you enabled the
extension in RT_SiteConfig.pm?<br>
<br>
Look for/create a line like Set(@Plugins<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Sat, Sep 12, 2009 at 1:12 AM, <st1:PersonName w:st="on">Baskaraganesan
Natarajan</st1:PersonName> <<a href="mailto:banatara@hcl.in">banatara@hcl.in</a>>
wrote:<o:p></o:p></span></font></p>
<div link=blue vlink=purple>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Retrying…</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Hi,</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>I am running RT 3.8.2 in a Fedora 10 box. We are trying
to use checkboxes custom field extension from <a
href="http://search.cpan.org/%7Eruz/RT-Extension-CustomField-Checkbox/"
target="_blank"><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;font-family:"Times New Roman";color:navy;text-decoration:
none'>http://search.cpan.org/~ruz/RT-Extension-CustomField-Checkbox/</span></font></a>.
I followed the instruction specified in the location <a
href="http://www.cpan.org/modules/INSTALL.html" target="_blank"><font size=3
color=navy face="Times New Roman"><span style='font-size:12.0pt;font-family:
"Times New Roman";color:navy;text-decoration:none'>http://www.cpan.org/modules/INSTALL.html</span></font></a>.
After installing and restarting the web sever, I don’t see this new custom
field in my RT configuration. I have also tried putting Checkbox.pm under
perl5/vendor_perl/5.10.0/RT/CustomField/ and
EditCustomFieldSelectCheckbox under rt3/html/Elements/ directories manually.
Is there anything that I am missing here, can you please let me know.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Thanks,</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Baskar N</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
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<td bgcolor=white style='background:white;padding:.75pt .75pt .75pt .75pt'><pre><font
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color:black'>DISCLAIMER:<o:p></o:p></span></font></pre><pre><font size=2
color=black face="Courier New"><span style='font-size:10.0pt;color:black'>-----------------------------------------------------------------------------------------------------------------------<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;
color:black'><o:p> </o:p></span></font></pre><pre><font size=2
color=black face="Courier New"><span style='font-size:10.0pt;color:black'>The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. <o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;
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color:black'>Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of <o:p></o:p></span></font></pre><pre><font
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size=2 color=black face="Courier New"><span style='font-size:10.0pt;
color:black'>received this email in error please delete it and notify the sender immediately. Before opening any mail and <o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;
color:black'>attachments please check them for viruses and defect.<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;
color:black'><o:p> </o:p></span></font></pre><pre><font size=2
color=black face="Courier New"><span style='font-size:10.0pt;color:black'>-----------------------------------------------------------------------------------------------------------------------<o:p></o:p></span></font></pre></td>
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