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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I am trying to get ticket creation thru mail
up in a Fedora 10 box. I am using RT 3.8. I am getting the following
error in my maillog. I tried using rt-mailgate directly from /usr/sbin/rt-mailgate.
But the same result. I am not sure why I get a permission denied error
here. Any pointers will be very useful.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=FR style='font-size:10.0pt;
font-family:Arial'>[root@localhost log]# ls -ltr /etc/ | grep smr<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=FR style='font-size:10.0pt;
font-family:Arial'>drwxrwxrwx 2 root root 4096
2009-08-28 18:11 smrsh<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=FR style='font-size:10.0pt;
font-family:Arial'>[root@localhost log]# ls -ltr /etc/smrsh<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>total 16<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>-rwxrwxrwx 1 root root 12700 2009-08-27 10:28 rt-mailgate<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>lrwxrwxrwx 1 root root 9 2009-08-28
18:11 mail -> /bin/mail<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[root@localhost log]#<b><span style='font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Sep 15 10:38:34 localhost sendmail[8685]: n8EA5iIq006474:
to="|/etc/smrsh/rt-mailgate --queue General --action correspond --url
http://10.108.39.72/ --debug",
ctladdr=<correspond@localhost.localdomain> (8/0), delay=19:02:50,
xdelay=00:00:00, mailer=prog, pri=1830557, dsn=4.0.0, stat=Operating system
error<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Sep 15 10:38:34 localhost sendmail[8712]: n8EA3n3F006454:
Warning: program /etc/smrsh/ unsafe: World writable directory<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Sep 15 10:38:34 localhost sendmail[8712]: n8EA3n3F006454:
SYSERR(root): <b><span style='font-weight:bold'>Cannot exec /etc/smrsh/:
Permission denied</span></b><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Sep 15 10:38:34 localhost sendmail[8685]: n8EA3n3F006454:
to="|/etc/smrsh/rt-mailgate --queue General --action correspond --url
http://10.108.39.72/ --debug",
ctladdr=<correspond@localhost.localdomain> (8/0), delay=19:04:45, xdelay=00:00:00,
mailer=prog, pri=1830748, dsn=4.0.0, stat=Operating system error<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Baskar N<o:p></o:p></span></font></p>
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