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Jeff,<br>
<br>
Perhaps creating a Custom Field that has the three individuals as
possible selections. Then have a scrip that sets the value to the
person that indicates approval (I have an added ticket status value for
that and added an option next to "Resolved" in the modify ticket
screen). Then have another scrip that checks how many values have been
set in that Custom Field when it is modified. If there are two values
there, then the ticket has been approved and you can set new statuses,
etc. based on that finding. Just a thought.<br>
<br>
Kenn<br>
LBNL<br>
<br>
On 9/18/2009 5:24 PM, Jeff Scheller wrote:
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<p class="MsoNormal">I am looking to implement a change control
process which
will require the approval from any 2 of a group of 3 individuals in
order to be
completed. Seems there is a bunch of scrips out there which allow
multistage
serial approvals but nothing which requires X number of people in a
certain group to approve.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The only thing I can think of doing is some kind
of nested
approval process where:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Initial request comes in and approval ticket
goes to a group
containing user1, user2 and user3.<o:p></o:p></p>
<p class="MsoNormal">If user1 approves make new approval ticket for
group
containing user2 and user3<o:p></o:p></p>
<p class="MsoNormal">If user2 approves make new approval ticker for
group
containing user1 and user3<o:p></o:p></p>
<p class="MsoNormal">If user3 approves make new approval ticket for
group
containing user1 and user2<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If someone has a better solution or better yet a
pre-written
scrip that would do this it would really help. Any thoughts?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><b><span
style="font-size: 10pt; font-family: "Arial Narrow","sans-serif"; color: rgb(33, 88, 104);">Jeffrey
Scheller<o:p></o:p></span></b></p>
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