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<TITLE>Re: [rt-users] LDAP with AD RT:3.8.4 ExternalAuth</TITLE>
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<P><FONT SIZE=2>On 9/21/09 9:15 AM, "Robert Nesius" <nesius@gmail.com> wrote:<BR>
> >> Set(@Plugins,qw(RT::FM));<BR>
><BR>
> You need to turn on the extension by adding the<BR>
> RT::Authen::ExternalAuth module to that quoted array.<BR>
><BR>
> Also, I saw this below:<BR>
><BR>
>>> # The username RT should use to connect to the LDAP server<BR>
>>> 'user' => 'AD_Info\\LDAP',<BR>
>>> 'pass' => 'pass',<BR>
><BR>
> That may or may not work. If your user is LDAP, you may actually need<BR>
> to use: LDAP@domain.yourcompany.com, and you may need to add the<BR>
> @domain.yourcompany.com as an auto-appended suffix so your users can<BR>
> log on with their basic username.<BR>
><BR>
> -Rob<BR>
><BR>
<BR>
As long as you're in a single domain forest, you don't need to specify the<BR>
NetBIOS name of the domain. When in a multi-domain forest, you should use<BR>
the Windows 2000 syntax (user@domain.tld) and then make sure you're pointing<BR>
RT at a domain controller for that given domain that has a trust<BR>
relationship with the others in the forest.<BR>
<BR>
--<BR>
Gary L. Greene, Jr.<BR>
IT Operations<BR>
Minerva Networks, Inc.<BR>
Cell: (650) 704-6633<BR>
Phone: (408) 240-1239<BR>
<BR>
</FONT>
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