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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Hi there. I’ve just installed RT 3.6 (It was
the version available in EPEL Repositories for RHEL 5).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>I’m not going to use email to open/reply to
tickets, I just want to use email to send notifications.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>This way, all the users must use the http interface.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>I was wondering how it is possible to:<o:p></o:p></span></font></p>
<ol style='margin-top:0cm' start=1 type=1>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>Make all
non-privileged users see ALL the tickets (not only the tickets they are
Requestors).<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>Make all
non-privileged users be able to login, even if there is not a user account
for them (for example, they could login with their email, have a
pre-defined password, and have the account automatically created). I know
this is possible via email request, but I wanted via browser…<o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>I would greatly appreciate if someone could help me
with one or more questions.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Thanks in advance.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
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