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<DIV>Greetings,</DIV>
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<DIV>I have the RT essentials book, and I've searched the wiki. I cannot find anywhere that explains what the heck Show Results is ment for. Can someone tell me what the heck this is??</DIV>
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<DIV>When I click it after I've viewed a ticket, I get to a search results screen showing no tickets, with a "found" count of what the previous search had...</DIV>
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<DIV>One of my users does this and is annoyed at how it works. Obviously he doesn't know how to use it.... BUT I DONT EITHER!!!</DIV>
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<DIV>Can someone point me somewhere that explains the usage of the Show Results link?</DIV>
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<DIV>Mike Johnson<BR>Datatel Programmer/Analyst<BR>Northern Ontario School of Medicine<BR>955 Oliver Road<BR>Thunder Bay, ON P7B 5E1<BR>Phone: 807.766.7331<BR>Email: <A href="mailto:mike.johnson@normed.ca">mike.johnson@normed.ca</A></DIV>
<DIV>Technology assistance: email <A href="mailto:nosmhelpdesk@normed.ca">nosmhelpdesk@normed.ca</A> <BR>Technology Emergency Contact (TEC) Mon-Fri, 8am to 5pm excluding stat holidays: <BR>Off campus toll free 1-800-461-8777, option 8, or locally either <BR>(705)-662-7120 or (807)-766-7500<BR></DIV></BODY></HTML>