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Scott,<br>
<br>
We grant all the Create, save, edit, etc. search rights to all
privileged users at the global level. Since we only grant the
"SeeQueue", "CreatTicket", & "ShowTicket" rights to a queue at the
Queue level only, by granting the search rights globally, the actual
queues they can sees defers to the rights granted at the Queue level.
Much less maintenance AND everyone has all the "search" rights to
whatever Queue they can see. Hope this helps.<br>
<br>
Kenn<br>
LBNL<br>
<br>
On 10/1/2009 8:37 AM, Lander, Scott wrote:
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<div>It appears that for a user to be able to save their searches, I
have to give them rights to the preferences tab. I really don't want
them to be able to, for instance, change their passwords, which is
under the preferences tab (they authenticate via ldap,
and this would change the local password - it would get confusing….)</div>
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<div>Am I missing something obvious?</div>
<div> </div>
<div>Thanks</div>
<div>Scott</div>
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