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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=776115416-01102009>Ken, Thanks for your
reply.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=776115416-01102009></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=776115416-01102009>My setup is similar - actually -
identical. Although I have given, globally to privileged
users, the rights CreateSavedSearch, EditSavedSearch and ShowSavedSearch along
with all other rights, they still can't actually save a search unless I also
give them ModifySelf (which presents the preferences tab that I don't want them
to have....)</SPAN></FONT></DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> Ken Crocker [mailto:kfcrocker@lbl.gov]
<BR><B>Sent:</B> Thursday, October 01, 2009 12:39 PM<BR><B>To:</B> Lander,
Scott<BR><B>Cc:</B> rt-users@lists.bestpractical.com<BR><B>Subject:</B> Re:
[rt-users] User right to save searches<BR></FONT><BR></DIV>
<DIV></DIV>Scott,<BR><BR>We grant all the Create, save, edit, etc. search rights
to all privileged users at the global level. Since we only grant the "SeeQueue",
"CreatTicket", & "ShowTicket" rights to a queue at the Queue level only, by
granting the search rights globally, the actual queues they can sees defers to
the rights granted at the Queue level. Much less maintenance AND everyone has
all the "search" rights to whatever Queue they can see. Hope this
helps.<BR><BR>Kenn<BR>LBNL<BR><BR>On 10/1/2009 8:37 AM, Lander, Scott wrote:
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<DIV>It appears that for a user to be able to save their searches, I have to
give them rights to the preferences tab. I really don't want them
to be able to, for instance, change their passwords, which is under the
preferences tab (they authenticate via ldap, and this would change the local
password - it would get confusing….)</DIV>
<DIV> </DIV>
<DIV>Am I missing something obvious?</DIV>
<DIV> </DIV>
<DIV>Thanks</DIV>
<DIV>Scott</DIV>
<DIV> </DIV>
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