On Sun, Oct 11, 2009 at 10:09 PM, Easyrider Inquiry <span dir="ltr"><<a href="mailto:Inquiry@easyrider.com">Inquiry@easyrider.com</a>></span> wrote:<br><div class="gmail_quote"><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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Quantifier follows nothing in regex; marked by <-- HERE in m/+
<-- HERE REST/ at /opt/rt3/etc/RT_SiteConfig.pm line 393.<br></div></blockquote><div><br>The above line in the error log tells you exactly where and what the problem is. The problem is with a regex expression on line 393. <br>
<br>Sure enough, look at this below:<br> </div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div bgcolor="#ffffff" text="#000000">
[root@security webalizer-2.21-02]#<br>
<br>
/opt/rt3/etc/RT_SiteConfig.pm:<br>
<br>
#Set($WebNoAuthRegex, qr!^(?:/+NoAuth/|<br>
/+REST/\d+\.\d+/NoAuth/)!x );<br>
<br></div></blockquote><div>The problem is that the second line above (the one with REST in it) was supposed to be part of the line above it, but more than likely when you pasted it in, your text editor didn't wrap the line and instead put in a line break. You need to comment out that second line as well - that's what is causing the error.<br>
<br>As far as your Apache configuration, you have RT setup to use mod_fastcgi. In those instructions, you must also have the following somewhere in your config:<br><br>FastCgiIpcDir /tmp<br><br>FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120<br>
<br>These are outside the virtual host stanza and since you claim RT works for you at the root level, your Apache configuration obviously has those necessary lines and is otherwise setup correctly. All you need now to get <a href="http://backup.easyrider.com/helpdesk/">http://backup.easyrider.com/helpdesk/</a> working is to use the following Alias and ScriptAlias lines:<br>
<br>Alias /helpdesk/NoAuth/images /opt/rt3/share/html/NoAuth/images<br><div bgcolor="#ffffff" text="#000000">ScriptAlias /helpdesk /opt/rt3/bin/mason_handler.fcgi/</div></div></div><br>-- <br>James Moseley<br><br>