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<div><font size="2">All,</font></div>
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<div><font size="2"> I am having a problem where many of my users can not create tickets via email. In the log file, I see: User 'xxxx@someother_domain.com' could not be loaded in the mail gateway. All of these users have different email domains
then the home office (mydomain.com) does, and I wonder if that is the source of the problem? </font></div>
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<div><font size="2"> The only relevent setting I see is Set($Organization, 'mydomain.com'); </font></div>
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<div><font size="2"> My users authorize via ldap, but, that seems to be working fine. I have checked their email addresses in the ldap db, and they match what they are sending as.</font></div>
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<div><font size="2"> Any ideas?</font></div>
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<div><font size="2">Thanks</font></div>
<div><font size="2">Scott</font></div>
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