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Thank you for your reply. In fact I thought it was possible for a RT ticket was assigned the file the user has over the user who created the email, which is created in RT but I think it is not possible therefore I'll do that all tickets created via email or the file has awarded General then I myself would grant. <BR>
<BR>
Thank you again<BR>
<BR>
<BR>
<BR>
Le mercredi 21 octobre 2009 à 10:24 -0400, Mathieu Longtin a écrit :<BR>
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I'm guessing that fetchmail takes the last MDA argument, and ignores the previous 7.<BR>
<BR>
What are you trying to do? Add the same message to all 8 queues?<BR>
<BR>
If that's the case, you should make a little perl script to save the mail in a temp file, then call the rt-mailgate 8 times, then erase the temp file.<BR>
<BR>
--<BR>
Mathieu Longtin<BR>
1-514-803-8977<BR>
<BR>
<BR>
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2009/10/21 josé fernandez <<A HREF="mailto:jose.fernandez@naxos-fr.net">jose.fernandez@naxos-fr.net</A>>
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Hello, <BR>
<BR>
I configured Fetchmail to the creation of possible ticket by email and it works except that all tickets created by email has always assigned the same file that is file8.I configured fetchmailrc this way: <BR>
<BR>
poll <A HREF="http://pop.gmail.com">pop.gmail.com</A> with protocol pop3 <BR>
username '<A HREF="mailto:support@domain.net">support@domain.net</A>' there with password 'pass' <BR>
no keep<BR>
ssl <BR>
no fetchall<BR>
sslfingerprint '92:73:xx etc..' <BR>
mda "path/bin/rt-mailgate --url <A HREF="http://www.domain.net/">http://www.domain.net/</A> --queue General --action correspond"<BR>
mda "path/bin/rt-mailgate --url <A HREF="http://www.domain.net/">http://www.domain.net/</A> --queue file2 --action correspond"<BR>
mda "path/bin/rt-mailgate --url <A HREF="http://www.domain.net/">http://www.domain.net/</A> --queue file3 --action correspond"<BR>
mda "path/bin/rt-mailgate --url <A HREF="http://www.domain.net/">http://www.domain.net/</A> --queue file4 --action correspond"<BR>
mda "path/bin/rt-mailgate --url <A HREF="http://www.domain.net/">http://www.domain.net/</A> --queue file5 --action correspond"<BR>
mda "path/bin/rt-mailgate --url <A HREF="http://www.domain.net/">http://www.domain.net/</A> --queue file6 --action correspond"<BR>
mda "path/bin/rt-mailgate --url <A HREF="http://www.domain.net/">http://www.domain.net/</A> --queue file7 --action correspond"<BR>
mda "path/bin/rt-mailgate --url <A HREF="http://www.domain.net/">http://www.domain.net/</A> --queue file8 --action correspond"<BR>
<BR>
An idea? <BR>
<BR>
Thank you
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