<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #000000'><style>p { margin: 0; }</style><div style="font-family: Times New Roman; font-size: 12pt; color: rgb(0, 0, 0);">I thought this was the case; in which case I am still no closer to working out why it is crashing for me.<br><br>Does anyone have any suggestions as to how I can get to the bottom of this?<br><br>Couldn't wipeout object: Can't call method "new" on an undefined value
at /opt/httpd/rt3/sbin/../lib/RT/Transaction_Overlay.pm line 1031,
<STDIN> line 1.<br><br>Cheers,<br>David<br>----- Original Message -----<br>From: "Ken Crocker" <kfcrocker@lbl.gov><br>To: "Howard Jones" <howie@thingy.com><br>Cc: rt-users@lists.bestpractical.com<br>Sent: Friday, 16 October, 2009 3:14:26 AM GMT +10:00 Brisbane<br>Subject: Re: [rt-users] shredder error<br><br>
<title></title>
Howard,<br>
<br>
I thought the "replace-relations" was for links to other tickets. If it
offers an opportunity to enter a replacement User ID, then I'm sure
it's OK.<br>
<br>
Kenn<br>
LBNL<br>
<br>
On 10/15/2009 9:01 AM, Howard Jones wrote:
<blockquote cite="mid:4AD74756.6000904@thingy.com">
<pre>On 15/10/2009 16:41, Ken Crocker wrote:
</pre>
<blockquote>
<pre>Some users may be referred to by transaction history of a ticket
because they sent in corresponance or were the original requestor or
owner. Those kind of relationships shouldn't be deleted because it
will cause an error in yoiur history display.
</pre>
</blockquote>
<pre><!---->Isn't that what replace_relations is supposed to fix?
Regards,
Howard
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