<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7654.12">
<TITLE>RE: [rt-users] Upgrade from RT 3.8.4 to 3.8.6 Required Newer Mod_Perl 1.x under Apache 1.3.41</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/plain format -->
<BR>
<P><FONT SIZE=2>Steps for the upgrade were:<BR>
<BR>
- Compile RT 3.8.6 and install to new directory<BR>
- Run Upgrade on DB<BR>
- Install RTFM into new directory (was previously on 3.8.4) RTFM complained about ExtUtils::MakeMaker when i re-made it (it might of before and i didn't notice) so i updated ExtUtils::MakeMaker and then installed it<BR>
- Restarted Apache after pointing to new RT install directory<BR>
- Got Error as seen below<BR>
- Updated a TON of perl modules to see if that did it (the all passed the dep tests, but figured it was worth a shot)<BR>
- Restarted apache, still same error<BR>
- recompiled apache against new mod_per<BR>
- restarted apache and now it works<BR>
<BR>
Nicola<BR>
<BR>
<BR>
-----Original Message-----<BR>
From: Jesse Vincent [<A HREF="mailto:jesse@bestpractical.com">mailto:jesse@bestpractical.com</A>]<BR>
Sent: Fri 11/6/2009 10:15 AM<BR>
To: Foggi, Nicola<BR>
Cc: rt-users@lists.bestpractical.com<BR>
Subject: Re: [rt-users] Upgrade from RT 3.8.4 to 3.8.6 Required Newer Mod_Perl 1.x under Apache 1.3.41<BR>
<BR>
<BR>
<BR>
<BR>
On Thu, Nov 05, 2009 at 10:52:29PM -0600, Foggi, Nicola wrote:<BR>
><BR>
> Just in case anyone else runs into this, not sure if it was supposed to be this way or not, but after upgrading to RT 3.8.6 from 3.8.4 we were getting an:<BR>
><BR>
> [error] Can't call method "get" on an undefined value at <perl-home-dir>/5.8.6/HTML/Mason/ApacheHandler.pm line 563.\nCompilation failed in require at <rt-home-dir>/bin/../lib/RT/Interface/Web/Handler.pm line 140.\n<BR>
><BR>
> in the apache error logs. We were running Apache 1.3.41 with mod_perl 1.29.. after thinking it was a perl module problem, and making sure i had all the latest of those, still the same problem. Finally, i upgraded to mod_perl 1.31 and everything is running smoothly.<BR>
><BR>
> I didn't see this mentioned anywere, maybe i missed it, but i thought i'd pass it along in case anyone else runs into it and searches for the error...<BR>
<BR>
That should not have happened. Did you upgrade _anything_ else at the<BR>
same time? 3.8.4 to 3.8.6 should not have broken any API compatibility.<BR>
<BR>
</FONT>
</P>
</BODY>
</HTML>