<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>I found it, it was actually is the saved search - it was somehow using rt/ instead of _WebPath__ in old searches. I was able to identify the searches in question by looking up in the Attributes table for "SavedSearch" and "Pref-SearchDisplay" and sorting by "LastUpdated", and identifying about the time where __WebPath__ was stored in the "Advanced" tab of the search, and then going into each user's account who had an entry prior to that date and re-creating the columns in the search.</div><div><br></div><div>The only one that threw me for a loop was the "id" column, because I couldn't get it to delete. I did finally get it to delete by adding a new one first.</div><br><div><div>On Nov 9, 2009, at 3:57 AM, Aaron Guise wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite">RT_SiteConfig will have the configuration option you want to change.<br><br>--<br>Regards<br><br>Aaron<br><br><div class="gmail_quote">On Sat, Nov 7, 2009 at 9:39 AM, Jon Baker <span dir="ltr"><<a href="mailto:jbaker@wgm.us">jbaker@wgm.us</a>></span> wrote:<br> <blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"><div style="word-wrap: break-word;">I'm migrating our RT to a dedicated system. On the old system, the path to RT was <a href="http://server/rt/" target="_blank">http://server/rt/</a>, and so the WebPath variable was set to "/rt". On the new server, I am going to name the DNS rt.local so I don't want the extra /rt in the URL.<br> <br>I've got it working fine by dumping the DB from the old system and loading it on the new, right now the new DB is a slave to the old DB while I get the new server set up. The only thing that appears to not work correctly is the search results - when you click on a queue in the "quick search" or perform a search, it is still treating the WebPath as if it is "/rt" -<br> <br>Running RT 3.8.2 on both boxes.<br></div><br>_______________________________________________<br> <a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a><br> <br> Community help: <a href="http://wiki.bestpractical.com" target="_blank">http://wiki.bestpractical.com</a><br> Commercial support: <a href="mailto:sales@bestpractical.com">sales@bestpractical.com</a><br> <br> <br> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br> Buy a copy at <a href="http://rtbook.bestpractical.com" target="_blank">http://rtbook.bestpractical.com</a><br></blockquote></div><br><br clear="all"><br>-- <br>Regards,<br><br>Aaron<br><br></blockquote></div><br><div> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; -webkit-text-decorations-in-effect: none; text-indent: 0px; -webkit-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; -webkit-text-decorations-in-effect: none; text-indent: 0px; -webkit-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">-- </div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Jon Baker</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Systems Administrator</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Church on the Move</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">1003 N 129th E Ave</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Tulsa OK 74116</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">(918) 234-5656</div><br class="Apple-interchange-newline"></span></div></span></div></span><br class="Apple-interchange-newline"> </div><br></body></html>