Seems like I cant use space in custom field name. And there is C before the name.<br>Does anyone can use this plugin with space in custom fields?<br><br>Thanks<br><br><div class="gmail_quote">2009/11/9 Sergio Charpinel Jr. <span dir="ltr"><<a href="mailto:sergiocharpinel@gmail.com">sergiocharpinel@gmail.com</a>></span><br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi,<br><br>I have installed CommandByMail plugin, and added these lines do RT_SiteConfig.pm:<br>
<br>Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));<br>Set(@Plugins,(qw(RT::FM RT::Extension::CommandByMail)));<br><br>
But I getting this error:<br>[error]: Couldn't load RT::Interface::Email::Filter::TakeAction: Can't locate RT/Interface/Email/Filter/TakeAction.pm in @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/local/plugins/RT-Extension-MergeUsers/lib /opt/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl . /etc/apache2) at /opt/rt3/bin/../lib/RT/Interface/Email.pm line 1104.<br>
<br>If I copy /opt/rt3/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm to /opt/rt3/lib/RT/Interface/Email/Filter/TakeAction.pm , no error appear, and I can use Stats: resolved command for example. But I cant get CustomFields to work. <br clear="all">
<br>For example, I have a CF called Problem time.<br>So here is my message:<br>---------------<br>CF.{CProblem Time}: 12 40<br><br>My messagee...<br>----------<br><br>But nothing happens to my Custom Field. <br>Any ideas? Do I really have to copy the file, or there is something else that I have to do?<br>
<br>Thanks in advance.<br><font color="#888888"><br>-- <br>Sergio Roberto Charpinel Jr.<br>
</font></blockquote></div><br><br clear="all"><br>-- <br>Sergio Roberto Charpinel Jr.<br>