Hi,<br><br>I have installed CommandByMail plugin, and added these lines do RT_SiteConfig.pm:<br><br>Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));<br>Set(@Plugins,(qw(RT::FM RT::Extension::CommandByMail)));<br><br>
But I getting this error:<br>[error]: Couldn't load RT::Interface::Email::Filter::TakeAction: Can't locate RT/Interface/Email/Filter/TakeAction.pm in @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/local/plugins/RT-Extension-MergeUsers/lib /opt/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl . /etc/apache2) at /opt/rt3/bin/../lib/RT/Interface/Email.pm line 1104.<br>
<br>If I copy /opt/rt3/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm to /opt/rt3/lib/RT/Interface/Email/Filter/TakeAction.pm , no error appear, and I can use Stats: resolved command for example. But I cant get CustomFields to work. <br clear="all">
<br>For example, I have a CF called Problem time.<br>So here is my message:<br>---------------<br>CF.{CProblem Time}: 12 40<br><br>My messagee...<br>----------<br><br>But nothing happens to my Custom Field. <br>Any ideas? Do I really have to copy the file, or there is something else that I have to do?<br>
<br>Thanks in advance.<br><br>-- <br>Sergio Roberto Charpinel Jr.<br>