Hi Folks,<br><br>I have done a ton of searching to see if I could find the answer to my question - no luck. I apologize in advance if I somehow missed the answer. <br><br>I have a specific list of ticket id numbers (approx 200) that I need to query and get results on. I would like to grab the subject and the ticket status but do not need any other criteria beyond those items. I have tried using the Query Builder and Advanced query editing - I simply am unable to get any meaningful results using known multiple ticket id numbers. <br>
<br>What am I doing wrong ?<br><br>Thanks so much !<br>