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<p class=MsoNormal>Ok I’ve been fighting this forever and its really
starting to get to me.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I’m trying to upgrade RT and I’m at the step
where I’m supposed to upgrade the database to a certain point before
applying a schema.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The command to run is: <o:p></o:p></p>
<p class=MsoNormal>/opt/rt3/sbin/rt-setup-database --prompt-for-dba-password
--action upgrade<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>It then attempts to connect as rt_user. I give it the
password, proceed through the prompts and then get:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>DBI connect('dbname=rt3;host=localhost','rt_user',...)
failed: Access denied for user 'rt_user'@'localhost' (using password: YES) at
/usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 106<o:p></o:p></p>
<p class=MsoNormal>Connect Failed Access denied for user 'rt_user'@'localhost'
(using password: YES)<o:p></o:p></p>
<p class=MsoNormal> at /opt/rt3/sbin/../lib/RT.pm line 204<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>So basically, it appears that my password is incorrect,
HOWEVER, I can connect to mysql using the exact user and password. Its
almost like the perl script is NOT taking the prompts. <o:p></o:p></p>
<p class=MsoNormal>Hope someone can help.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>-Josh<o:p></o:p></p>
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