<div>Hi,</div><div><br></div><div>I have a question about the RSS that RT is outputting. I open the queue that I would like to follow with my RSS reader (liferea), but it is not a valid feed. I have the XML::RSS perl module installed, if that helps. Here is what I am receiving when I click the RSS link:</div>
<div><br></div><div><span class="Apple-style-span" style="font-family: monospace; font-size: medium; white-space: pre-wrap; "><?xml version="1.0" encoding="UTF-8"?></span></div><span class="Apple-style-span" style="font-family: 'Times New Roman'; font-size: medium; "><pre style="word-wrap: break-word; white-space: pre-wrap; ">
<rdf:RDF
xmlns:rdf="<a href="http://www.w3.org/1999/02/22-rdf-syntax-ns#">http://www.w3.org/1999/02/22-rdf-syntax-ns#</a>"
xmlns="<a href="http://purl.org/rss/1.0/">http://purl.org/rss/1.0/</a>"
xmlns:content="<a href="http://purl.org/rss/1.0/modules/content/">http://purl.org/rss/1.0/modules/content/</a>"
xmlns:taxo="<a href="http://purl.org/rss/1.0/modules/taxonomy/">http://purl.org/rss/1.0/modules/taxonomy/</a>"
xmlns:dc="<a href="http://purl.org/dc/elements/1.1/">http://purl.org/dc/elements/1.1/</a>"
xmlns:syn="<a href="http://purl.org/rss/1.0/modules/syndication/">http://purl.org/rss/1.0/modules/syndication/</a>"
xmlns:admin="<a href="http://webns.net/mvcb/">http://webns.net/mvcb/</a>"
>
<channel rdf:about="<a href="http://rt.mydomain.local/">http://rt.mydomain.local/</a>">
<title>Test: Search Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open')</title>
<link><a href="http://rt.mydomain.local/">http://rt.mydomain.local/</a></link>
<description></description>
<syn:updateBase>1901-01-01T00:00+00:00</syn:updateBase>
<syn:updateFrequency>1</syn:updateFrequency>
<syn:updatePeriod>hourly</syn:updatePeriod>
<items>
<rdf:Seq>
<rdf:li rdf:resource="<a href="http://rt.mydomain.local/Ticket/Display.html?id=1000018">http://rt.mydomain.local/Ticket/Display.html?id=1000018</a>" />
<rdf:li rdf:resource="<a href="http://rt.mydomain.local/Ticket/Display.html?id=1000013">http://rt.mydomain.local/Ticket/Display.html?id=1000013</a>" />
</rdf:Seq>
</items>
</channel>
<item rdf:about="<a href="http://rt.mydomain.local/Ticket/Display.html?id=1000018">http://rt.mydomain.local/Ticket/Display.html?id=1000018</a>">
<title>Update the filter on <a href="mailto:rt.account@mydomain.com">rt.account@mydomain.com</a></title>
<link><a href="http://rt.mydomain.local/Ticket/Display.html?id=1000018">http://rt.mydomain.local/Ticket/Display.html?id=1000018</a></link>
<description>In addition to the currently filtered items, please filter out mail from the
following addresses:
raid@*
<a href="mailto:digest@redcondor.com">digest@redcondor.com</a>
</description>
<dc:creator>John Doe</dc:creator>
<dc:date>Mon, 7 Dec 2009 19:25:08 +0000</dc:date>
</item>
<item rdf:about="<a href="http://rt.mydomain.local/Ticket/Display.html?id=1000013">http://rt.mydomain.local/Ticket/Display.html?id=1000013</a>">
<title>Filter voicemail emails out of <a href="mailto:rt.account@mydomain.com">rt.account@mydomain.com</a></title>
<link><a href="http://rt.mydomain.local/Ticket/Display.html?id=1000013">http://rt.mydomain.local/Ticket/Display.html?id=1000013</a></link>
<description>Create an account to have Support Voicemails go to so that they are not sent to
support.
</description>
<dc:creator>Billy Joe</dc:creator>
<dc:date>Mon, 7 Dec 2009 17:36:42 +0000</dc:date>
</item>
</rdf:RDF></pre><pre style="word-wrap: break-word; white-space: pre-wrap; "><br></pre><pre style="word-wrap: break-word; white-space: pre-wrap; ">Thanks,</pre><pre style="word-wrap: break-word; white-space: pre-wrap; ">
Bryan</pre></span>