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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Would that not be non-privileged users using the self-service
module? They create their tickets and can only see tickets they have created.
It’s a non-privileged user so can’t do much else. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>**I am new to this as well so I might be completely wrong**<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>Ibrahim
Harrani<br>
<b>Sent:</b> Wednesday, December 09, 2009 10:22 AM<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> [rt-users] see only own tickets<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal> Hi,<br>
<br>
I installed RT 3.8.4.<br>
I searched in documents etc but i could not find an answer about my following
configuration:<br>
I want to create a queue for my customers about our one product support<br>
The customers will create a tickets on the same queue. But they should not see
each other tickets. They must see<br>
only their created tickets.<br>
<br>
Can I do something like this in RT? <br>
<br>
Thanks.<br>
Ibrahim<o:p></o:p></p>
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