Hi,<br><br>I installed RT 3.8.4.<br>I searched in documents etc but i could not find an answer about my following configuration:<br>I want to create a queue for my customers about our one product support<br>The customers will create a tickets on the same queue. But they should not see each other tickets. They must see<br>
only their created tickets.<br><br>Can I do something like this in RT? <br><br>Thanks.<br>Ibrahim<br>