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Hi<br><br>I am able to create html templates. But using web interface If I reply to any ticket, mails sending only in a plain text format. FCK editor giving me an option to add hyperlink but when RT send mails, message body is sending only as plain text. <br><br>-Praveen-<br><br>> Date: Tue, 15 Dec 2009 09:38:54 -0500<br>> From: falcone@bestpractical.com<br>> To: rt-users@lists.bestpractical.com<br>> Subject: Re: [rt-users] Hyperlink in FCK editor<br>> <br>> On Tue, Dec 15, 2009 at 10:16:42AM +0530, Praveen C wrote:<br>> > I am not able to add hyperlink in RT FCK editor. If i check the source in FCK editor,<br>> > editor is adding Hyprerlinks but when mail send from RT hyper link is removing from message<br>> > body<br>> > <br>> > I am using Request tracker 3.8 in Debian lenny.. Please help if anybody worked on this<br>> <br>> Read through docs/templates.pod in your RT tarball for information on<br>> how to create html templates.<br>> <br>> -kevin<br> <br /><hr />New Windows 7: Find the right PC for you. <a href='http://windows.microsoft.com/shop' target='_new'>Learn more.</a></body>
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