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<p class=MsoNormal>Hi Jesse,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-US>on a current version of RT customfield
search works fine. But the problem is, that we made a lot of customization on
3.2.1 version, therefore an upgrade will be very time-consuming and expensive.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Many thanks for your answer !!!<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Best regards from Germany,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Tamodew<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Message: 4<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Date: Thu, 17 Dec 2009 10:58:50 -0500<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>From: Jesse Vincent
<jesse@bestpractical.com><o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Subject: Re: [rt-users] RT 3.2.1
customfield search does not work !!!<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>To: Tariq Doukkali
<tariq.doukkali@autoform.de><o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Cc:
"rt-users@lists.bestpractical.com"<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <rt-users@lists.bestpractical.com><o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Message-ID:
<20091217155850.GM19954@bestpractical.com><o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Content-Type: text/plain;
charset=us-ascii<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>On Thu, Dec 17, 2009 at 04:35:26PM
+0100, Tariq Doukkali wrote:<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>> Hi,<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>> thanks for your answer !!!<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>> I can see custom fields as a
search options on the search form but the problem is that the search results
are not correct.<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Unfortunately, that's exactly the sort
of thing where my answer is "can you try to reproduce this on a current
version of RT?"<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoPlainText>-Jesse<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'> </span><o:p></o:p></p>
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