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<p class=MsoNormal>Hi all<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal> I am struggling with RT rights.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal> We service multiple customers and so I want
to create a user for each customer so that they can log into the RT system and
log issues and assign accordingly.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> I created a test user with minimal access
which are able to create tickets, however the user have access to search for
tickets which then displays tickets logged by other customers as well.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal> How can I limit the user to either not
search but still have access to their own ticket or otherwise only search for
their tickets.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Regards<o:p></o:p></p>
<p class=MsoNormal>Machiel<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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