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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Ok, so, after pulling my hair out the last couple days I finally get a
webpage with the following:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><Best Practical logo here><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><b><font size=3
face="Times New Roman"><span style='font-size:12.0pt;font-weight:bold'>You’re
almost there!<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>You haven't yet configured your webserver to run RT.
You appear to have installed RT's web interface correctly, but haven't yet
configured your web server to "run" the RT server which powers the
web interface. The next step is to edit your webserver's configuration file to
instruct it to use RT's </span></font><strong><b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:normal'>mod_perl</span></font></b></strong>,
<strong><b><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial;font-weight:normal'>FastCGI</span></font></b></strong> or <strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:
normal'>SpeedyCGI</span></font></b></strong> handler. If you need commercial support,
please contact us at <a href="mailto:sales@bestpractical.com">sales@bestpractical.com</a>.<o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Following is what I have in my httpd.conf file. If I use a trailing /
in the Alias below I always get a HTTP 403 error. Remove that slash as shown
below and I get the Best Practical You’re Almost there! Message shown
above. Is the following httpd.conf config acceptable, or does it really need to
have the trailing / and something else is causing the HTTP 403 error??<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Alias /rt /usr/local/share/rt38/html<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><Directory
"/usr/local/share/rt38/html"><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Options Indexes FollowSymLinks<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>AllowOverride AuthConfig<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Order deny,allow<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Allow from all<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'></Directory><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>In any case, as the above
message says, I need to configure my httpd.conf to use RT’s mod_perl. Now
I do have the following in httpd.conf: LoadModule perl_module
libexec/apache22/mod_perl.so. However, when I put</span></font><font size=2
face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New"'>
PerlRequire /usr/local/bin/webmux.pl under my Directory definition (above) and
then do a apachectl restart / start apache seems to refuse to start. As soon as
I remove the PerlRequire statement apache will start just fine.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Does this indicate perl
is not installed properly or at all? How can I fix this??? </span></font><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New"'><o:p></o:p></span></font></p>
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