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<p class=MsoNormal><span lang=EN-US>Hello all,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>I created a ticket and set User1 and User2
as Cc. For some Comments I want that only User1 must be notified. I order to do
that, I accomplished theses tasks:<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=EN-US><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span lang=EN-US>I click the link to add comment<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=EN-US><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span lang=EN-US>Under Scrips and Recipients </span><span
lang=EN-US style='font-family:Wingdings'>à</span><span lang=EN-US> This message
will be sent to … -> I checked the checkbox for user2, in order the
add User2 to the list of users, who will not be notified.<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US>Now the User2
is existing in the list of people, who will be notified AS WELL AS in the list
of people, who will be not notified !!!!!<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US>If I do the
same for User1 all things is working well and User1 is existing ONLY in one
list !!!!!!<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US>Why ??????<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US>I am using
RT 3.8.1<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US>Many Thanks
!!!!<o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US>Tamodew<o:p></o:p></span></p>
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