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Matt,<br>
<br>
I'm not sure if the same line numbers apply for 3.8.x, but this is what
we dod for 3.6.4:<br>
<br>
<p class="MsoNormal">#<br>
#<span style=""> </span>To modify the way
certain Custom Fields are set up for entering data,<br>
#<span style=""> </span>the following code
should be <b style="">added</b> after line #76 and
before the last “return”<br>
#<span style=""> </span>command in the
directory /apps/rt/rt-[x.x.x]/local/html/Elements:<br>
#</p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style=""><b style="">“EditCustomField”</b> –
Additional code after line #76<b style="">:</b></li>
</ul>
<p class="MsoNormal"><b style=""># Beginning of Override
Code ===============<o:p></o:p></b><br>
<o:p></o:p>if ($Type eq "Text") {<br>
<span style=""> </span>$Rows = 8;<span style=""><br>
</span> $Cols = 50;<br>
} elsif ($Type eq "Wikitext") {<br>
<span style=""> </span>$Rows = 8;<br>
<span style=""> </span>$Cols = 50;<br>
} elsif ($Type eq "Select" and $MaxValues == 1) {<br>
<span style=""> </span>$Rows = 1;<br>
<span style=""> </span>$Cols = 30;<span
style="font-size: 12pt; font-family: "Times New Roman";"><br>
}</span><br>
</p>
<p class="MsoNormal"><b style=""># End of Override
Code<o:p></o:p></b></p>
This code allows the entry "box" to be much larger and easier to use.
I'm not sure if this is what you were referring to, but I hope it helps.<br>
<br>
Kenn<br>
LBNL<br>
<br>
On 1/11/2010 11:25 PM, Emmanuel Lacour wrote:
<blockquote cite="mid:20100112072550.GH3714@easter-eggs.com" type="cite">
<pre wrap="">On Mon, Jan 11, 2010 at 10:44:15PM -0700, Matt Adams wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Folks:
I've created a custom field for a static description we'll use on some
of our project-related tickets. Unfortunately the textarea is so small
as to be almost useless.
Is there anything that can be easily done make this field more accessible?
</pre>
</blockquote>
<pre wrap=""><!---->
You can modify share/html/Elements/EditCustomField (copy it in
local/html/Elements/ before) and change Cols (5) and Rows (15), but that
will be for all customfield of type textarea.
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