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Hi<br><br>How can I add ticket forwarding information to RT ticket history. Currently history is showing only transactions reply,resolve and comments<br><br>Is it possible to add email forward information to ticket history ??<br><br>Thanks for your help in advance<br><br><b>-Praveen-<br></b><br><br> <br /><hr />http://windows.microsoft.com/shop <a href='Windows 7: Simplify what you do everyday.' target='_new'>Find the right PC for you.</a></body>
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