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<P><FONT SIZE=2>Hi,<BR>
Sure just grant the resolve right only to pseudo group requestors<BR>
Torsten<BR>
<BR>
----- Originalnachricht -----<BR>
Von: rt-users-bounces@lists.bestpractical.com <rt-users-bounces@lists.bestpractical.com><BR>
An: rt-users <RT-Users@lists.bestpractical.com><BR>
Gesendet: Tue Feb 02 12:59:23 2010<BR>
Betreff: [rt-users] Grant resolve right to requestors<BR>
<BR>
Hi,<BR>
<BR>
Is it possible to grant the resolve right (only) to requestors ? I<BR>
want to allow self service users to create tickets, reply to tickets,<BR>
and resolve them.<BR>
<BR>
I'm afraid I need ModifyTicket right, and I don't want to allow<BR>
requestors to change rights to something else (especially deleted).<BR>
<BR>
Thanks,<BR>
--<BR>
L.B.<BR>
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