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<TITLE>Tickets created with ???? In subject and header fields</TITLE>
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<FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>I am stumped here,<BR>
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I have emails coming in from users in Asia where the subject and from headers contain encoded characters for their local language, when the ticket is created in RT the header fields display ??? Instead of the localized character set but the bodies of these emails also contain encoded characters and display fine in the RT web interface. I’m not sure if this is the underlying mail service(exim4 on debian) is somehow munging the encoded data in the header fields or if this is happening after the mailer-gateway processes the incoming request.<BR>
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Any help greatly appreciated, thank you.<BR>
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-alex</SPAN></FONT>
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