<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
</head>
<body bgcolor="#ffffff" text="#000000">
To List,<br>
<br>
I asked this before, but maybe I wasn't clear.<br>
<br>
In 3.6.4, whenever I selected a queue from "QuickSearch" list, it would
show the active tickets in that queue. From there (or any search
results page), I could select a ticket number in that list and it would
take me directly to that ticket display. I <i><b>can no longer select
a ticket from that list</b></i>. Am I missing a privilege or something?
I'm a "SuperUser". I notice that the link does work when I select a
ticket number from the "unownd" list, but not from any other search
results. Help anyone? Thanks.
<br>
<br>
Kenn
<br>
LBNL<br>
</body>
</html>