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Emmanuel,<br>
<br>
HA! I found it. Your clue as to the format settings put me in the right
direction. I had screwed up the default format settings. I've got it
working now. Thanks.<br>
<br>
Kenn<br>
LBNL<br>
<br>
On 2/8/2010 12:23 PM, Ken Crocker wrote:
<blockquote cite="mid:4B7072A8.60108@lbl.gov" type="cite">
<meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
Emmanuel,<br>
<br>
Sorry about the "Advanced" format shot. Here it is:<br>
<br>
'<b>__id__</a></b>/TITLE:Ticket Id', QueueName,
'<b>__Subject__</a></b>/TITLE:Subject','__Requestors__',
Priority, Status,'__CustomField.{Work-State}__', OwnerName,
'__Due__</a></b>/TITLE:Due Date'.<br>
<br>
Thanks for the reminder Kevin.<br>
<br>
Kenn<br>
LBNL<br>
<br>
On 2/6/2010 12:12 AM, Emmanuel Lacour wrote:
<blockquote cite="mid:20100206081205.GT2281@easter-eggs.com"
type="cite">
<pre wrap="">On Fri, Feb 05, 2010 at 12:08:37PM -0800, Ken Crocker wrote:
</pre>
<blockquote type="cite">
<pre wrap="">To List,
Is anyone out there having problems with no links from Search results to
tickets? Any idea why I might be?
</pre>
</blockquote>
<pre wrap=""><!---->
is this a fresh RT install or did you upgrade from previous version?
I see no problems on a freh install, maybe you did an upgrade and forget
to upgrade the DB.
Can you give us a screenshot, and also click on Advanced in a search
results without links, then send the format content here.
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