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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I already resolved it, Thanks though I appreciate the help.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Michael Neuschafer<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>PC Support Specialist</span></b><b><span style='font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>National Stores Inc.<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>(310) 436 - 2150<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Brenner, Martin
[mailto:martin.brenner@whitfieldschool.org] <br>
<b>Sent:</b> Friday, February 12, 2010 11:58 AM<br>
<b>To:</b> Michael Neuschafer<br>
<b>Cc:</b> Joop van de Wege; rt-users@lists.bestpractical.com<br>
<b>Subject:</b> Re: [rt-users] RT::Extension::PriorityAsString stops working
when adding another PLugin.<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>There should be only one
@Plugins line. With another Set(@Plugins... line it would set the plugins over
again and set only the ones listed.So it looks like you would want:<br>
<br>
Set(@Plugins,(qw(RT::Extension::PriorityAsString
RT::Extension::MandatorySubject)));<br>
<br>
Martin<br>
<br>
<o:p></o:p></p>
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<p class=MsoNormal>On Fri, Feb 12, 2010 at 1:03 PM, Michael Neuschafer <<a
href="mailto:mneuschafer@nationalstoresinc.com">mneuschafer@nationalstoresinc.com</a>>
wrote:<o:p></o:p></p>
<p class=MsoNormal>RT_SiteConfig.pm - I want the PLugin Extension
MandatorySubject to work<br>
but when I remove the pound sign to use it my PriorityAsSring stops<br>
working and shows numbers rather than low, medium, high.<br>
<br>
# Plugins<br>
<br>
<br>
Set(@Plugins,(qw(RT::Extension::PriorityAsString)));<br>
# Specify a mapping between priority strings and the internal<br>
Set(%PriorityAsString, (Low => 0, Medium => 50, High => 100));<br>
# which order to display the priority strings<br>
# if you don't specify this, the strings in the PriorityAsString<br>
Set(@PriorityAsStringOrder, qw(Low Medium High));<br>
<br>
# Remove below pound sign to use plugin. Using this plugin will disable<br>
PriorityAsstring<br>
#Set(@Plugins, qw(RT::Extension::SearchResults::XLS));<br>
<br>
Set(@Active_MakeClicky, qw(short_ticket_link markup_fedex));<br>
#Set(@Plugins,(qw(RT::Extension::MandatorySubject)));<br>
<br>
1;<br>
<br>
<br>
<br>
Michael Neuschafer<br>
PC Support Specialist<br>
National Stores Inc.<br>
<br>
-----Original Message-----<br>
From: Joop van de Wege [mailto:<a href="mailto:JoopvandeWege@mococo.nl">JoopvandeWege@mococo.nl</a>]<br>
Sent: Friday, February 12, 2010 10:25 AM<br>
To: Michael Neuschafer<br>
Cc: <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
Subject: Re: [rt-users] RT::Extension::PriorityAsString stops working<br>
when adding another PLugin.<br>
<br>
Michael Neuschafer wrote:<br>
> Anytime I add any new @Plugins in the RT site config it causes my<br>
> RT::Extension::PriorityAsString to malfunction and shows numbers<br>
rather<br>
> than Low, Medium, High. Anybody know what can cause this? The new<br>
> plugin will work but not my RT::Extension::PriorityAsString. Please<br>
help.<br>
Please post the relevant part of your RT_SiteConfig.pm<br>
Should like like: Set(@Plugins,qw(RT::FM RT::Extension::ForkTicket<br>
RT::Extension::ResetPassword));<br>
<br>
But my guess is that yours contains only one element and that you're<br>
having more than one like this:<br>
Set(@Plugins,qw(RT::FM));<br>
Set(@Plugins,qw(RT::Extension::ForkTicket));<br>
<br>
Regards,<br>
<br>
Joop<br>
<br>
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