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Kenneth,<br>
<br>
To be honest, we just installed this a few day (maybe a week) ago. So I
assumed we HAD the latest version. I'll take a look in the wiki and see
what's up.<br>
<br>
Kenn<br>
LBNL<br>
<br>
On 3/3/2010 12:37 PM, Kenneth Marshall wrote:
<blockquote cite="mid:20100303203749.GP19562@it.is.rice.edu" type="cite">
<pre wrap="">Oh, and the dot (".") should not be there. You also need the
latest release to fix the regex space bug.
Cheers,
Ken
On Wed, Mar 03, 2010 at 02:29:07PM -0600, Kenneth Marshall wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Oops, the syntax for Custom Fields using CommandByMail is
CustomField.{<CFName>}: <custom field value>
or
CF.{<CFName>}: <custom field value>
That works here with spaces.
Cheers,
Ken
On Wed, Mar 03, 2010 at 02:09:46PM -0600, Kenneth Marshall wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Since the parsing for this is via regex, maybe we can adjust
the regex used to incorporate spaces in CFs.
Cheers,
Ken
On Wed, Mar 03, 2010 at 11:39:29AM -0800, Ken Crocker wrote:
</pre>
<blockquote type="cite">
<pre wrap="">To list,
I've finally got CommandByMail to work with Custom Fields. Apparently, for
any Custom Field to work, it needs to have a one-word name or a hyphenated
name. I didn't read this in any of the READ ME's. So, since 98% of my
Custom Fields have more than one word, like "Migrated Date", I will need to
change it to "Migrated-Date" and change all queries to look for a hypenated
version of what they used to look for. OH Well, at least it now works.
Thanks anyway.
Kenn
LBNL
On 2/23/2010 1:43 PM, Kevin Falcone wrote:
</pre>
<blockquote type="cite">
<pre wrap="">On Tue, Feb 23, 2010 at 10:59:51AM -0800, Ken Crocker wrote:
</pre>
<blockquote type="cite">
<pre wrap="">I've installed CommandByMail. The instructions describe the ability to
create a ticket WITH CustomField values. However, I'm finding this
doesn't seem to be true. Do I also need to install an additional
extension for this?
</pre>
</blockquote>
<pre wrap="">What did you try, how did it fail, etc etc.
You can certainly set Custom Fields with CommandByMail
You can also use the ExtractCustomFieldValues extension, depending on
what you're doing
-kevin
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