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<p class="MsoNormal">I have done various modifications to by RT_SiteConfig.pm , I have done searching and read the README’s.<o:p></o:p></p>
<p class="MsoNormal">I am having problems getting RT-Authen-ExternalAuth I am not sure if it is supposed to create logins in RT by default if it finds it in AD but I have tried just logging in and also creating a user neither works.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Trying to login no user created.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:00 2010] [debug]: RT's GnuPG libraries couldn't successfully read your configured GnuPG home directory (/opt/rt3/var/data/gpg). PGP support has been disabled (/opt/rt3/bin/../lib/RT/Config.pm:400)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:00 2010] [debug]: Reloading RT::User to work around a bug in RT-3.8.0 and RT-3.8.1 (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:14)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:00 2010] [debug]: ExternalInfoPriority not defined. User information (including user enabled/disabled cannot be externally-sourced (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:40)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:00 2010] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:00 2010] [debug]: SSO Failed and no user to test with. Nexting (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:92)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:00 2010] [debug]: Autohandler called ExternalAuth. Response: (0, No User) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:26)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [debug]: RT's GnuPG libraries couldn't successfully read your configured GnuPG home directory (/opt/rt3/var/data/gpg). PGP support has been disabled (/opt/rt3/bin/../lib/RT/Config.pm:400)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [debug]: Reloading RT::User to work around a bug in RT-3.8.0 and RT-3.8.1 (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:14)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [debug]: ExternalInfoPriority not defined. User information (including user enabled/disabled cannot be externally-sourced (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:40)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [debug]: Calling UserExists with $username (bforquer) and $service (My_LDAP) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:105)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [debug]: UserExists params:<o:p></o:p></p>
<p class="MsoNormal">username: bforquer , service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:274)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [debug]: LDAP Search === Base: BLANKED == Filter: (&(objectClass=Person)(sAMAccountName=bforquer)) == Attrs: l,cn,st,mail,sAMAccountName,co,streetAddress,postalCode,telephoneNumber,sAMAccountName,physicalDeliveryOfficeName,sAMAccountName
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:304)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [debug]: Checking Username: bforquer (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:123)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [debug]: RT::Authen::ExternalAuth::CanonicalizeUserInfo called by RT::User /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm 20 with: Disabled: 0, EmailAddress: , Gecos: bforquer, Name: bforquer,
Privileged: 0 (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:451)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [warning]: Use of uninitialized value $_[1] in join or string at /usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm line 21, <DATA> line 514. (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:459)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [debug]: Attempting to get user info using this external service: (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:459)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [info]: RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Disabled: 0, EmailAddress: , Gecos: bforquer, Name: bforquer, Privileged: 0 (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:537)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [error]: Couldn't create user bforquer: Could not set user info (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:130)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [debug]: Autohandler called ExternalAuth. Response: (0, No User) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:26)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:24:11 2010] [error]: FAILED LOGIN for bforquer from 172.20.41.100 (/opt/rt3/bin/../lib/RT/Interface/Web.pm:424)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Logging in as root and trying to create myself as a user<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:27:54 2010] [debug]: Reloading RT::User to work around a bug in RT-3.8.0 and RT-3.8.1 (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:14)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:27:54 2010] [debug]: RT::Authen::ExternalAuth::CanonicalizeUserInfo called by RT::User /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm 20 with: Address1: , Address2: , AuthSystem: , City: , Comments: ,
ContactInfoSystem: , Country: , Disabled: 0, EmailAddress: , EmailEncoding: , ExternalAuthId: , ExternalContactInfoId: , FreeformContactInfo: , Gecos: , HomePhone: , Lang: , MobilePhone: , Name: bforquer, NickName: , Organization: , PagerPhone: , Privileged:
, RealName: , Signature: , State: , WebEncoding: , WorkPhone: , Zip: (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:451)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:27:54 2010] [warning]: Use of uninitialized value $_[1] in join or string at /usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm line 21, <DATA> line 323. (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:459)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:27:54 2010] [debug]: Attempting to get user info using this external service: (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:459)<o:p></o:p></p>
<p class="MsoNormal">[Wed Mar 10 23:27:54 2010] [info]: RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Address1: , Address2: , AuthSystem: , City: , Comments: , ContactInfoSystem: , Country: , Disabled: 0, EmailAddress: , EmailEncoding: , ExternalAuthId:
, ExternalContactInfoId: , FreeformContactInfo: , Gecos: , HomePhone: , Lang: , MobilePhone: , Name: bforquer, NickName: , Organization: , PagerPhone: , Privileged: , RealName: , Signature: , State: , WebEncoding: , WorkPhone: , Zip: (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:537)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">RT_SiteConfig.pm<o:p></o:p></p>
<p class="MsoNormal">Set( $rtname, 'BLANKED');<o:p></o:p></p>
<p class="MsoNormal">Set( $Organization, "BLANKED");<o:p></o:p></p>
<p class="MsoNormal">Set($Timezone , 'US/Central');<o:p></o:p></p>
<p class="MsoNormal">Set($DatabaseType , 'mysql');<o:p></o:p></p>
<p class="MsoNormal">Set($DatabaseUser , 'BLANKED');<o:p></o:p></p>
<p class="MsoNormal">Set($DatabasePassword , 'BLANKED');<o:p></o:p></p>
<p class="MsoNormal">Set($DatabaseName , 'BLANKED');<o:p></o:p></p>
<p class="MsoNormal">#Set($OwnerEmail , 'BLANKED');<o:p></o:p></p>
<p class="MsoNormal">Set($ExternalAuthPriority, [ 'My_LDAP' ]);<o:p></o:p></p>
<p class="MsoNormal">Set($ExternalSettings, {<o:p></o:p></p>
<p class="MsoNormal"> 'My_LDAP' => {<o:p></o:p></p>
<p class="MsoNormal"> 'type' => 'ldap',<o:p></o:p></p>
<p class="MsoNormal"> 'auth' => 1,<o:p></o:p></p>
<p class="MsoNormal"> 'info' => 1,<o:p></o:p></p>
<p class="MsoNormal"> 'server' => 'BLANKED',<o:p></o:p></p>
<p class="MsoNormal"> 'base' => 'BLANKED',<o:p></o:p></p>
<p class="MsoNormal"> 'user' => 'CN=BLANKED,OU=Users,OU=BLANKED,DC=BLANKED,DC=com',<o:p></o:p></p>
<p class="MsoNormal"> 'pass' => 'BLANKED',<o:p></o:p></p>
<p class="MsoNormal"> 'filter' => '(objectClass=Person)',<o:p></o:p></p>
<p class="MsoNormal"> 'd_filter' => '(userAccountControl:1.2.840.113556.1.4.803:=2)',<o:p></o:p></p>
<p class="MsoNormal"> 'tls' => 0,<o:p></o:p></p>
<p class="MsoNormal"> 'net_ldap_args' => [ version => 3 ],<o:p></o:p></p>
<p class="MsoNormal"> 'group' => '',<o:p></o:p></p>
<p class="MsoNormal"> 'group_attr' => '',<o:p></o:p></p>
<p class="MsoNormal"> 'attr_match_list' => [ 'Name',<o:p></o:p></p>
<p class="MsoNormal"> 'EmailAddress',<o:p></o:p></p>
<p class="MsoNormal"> 'RealName',<o:p></o:p></p>
<p class="MsoNormal"> 'WorkPhone',<o:p></o:p></p>
<p class="MsoNormal"> 'Address2'<o:p></o:p></p>
<p class="MsoNormal"> ],<o:p></o:p></p>
<p class="MsoNormal"> 'attr_map' => {<o:p></o:p></p>
<p class="MsoNormal"> 'Name' => 'sAMAccountName',<o:p></o:p></p>
<p class="MsoNormal"> 'EmailAddress' => 'mail',<o:p></o:p></p>
<p class="MsoNormal"> 'Organization' => 'physicalDeliveryOfficeName',<o:p></o:p></p>
<p class="MsoNormal"> 'RealName' => 'cn',<o:p></o:p></p>
<p class="MsoNormal"> 'ExternalAuthId' => 'sAMAccountName',<o:p></o:p></p>
<p class="MsoNormal"> 'Gecos' => 'sAMAccountName',<o:p></o:p></p>
<p class="MsoNormal"> 'WorkPhone' => 'telephoneNumber',<o:p></o:p></p>
<p class="MsoNormal"> 'Address1' => 'streetAddress',<o:p></o:p></p>
<p class="MsoNormal"> 'City' => 'l',<o:p></o:p></p>
<p class="MsoNormal"> 'State' => 'st',<o:p></o:p></p>
<p class="MsoNormal"> 'Zip' => 'postalCode',<o:p></o:p></p>
<p class="MsoNormal"> 'Country' => 'co'<o:p></o:p></p>
<p class="MsoNormal"> }<o:p></o:p></p>
<p class="MsoNormal"> }<o:p></o:p></p>
<p class="MsoNormal">}<o:p></o:p></p>
<p class="MsoNormal">);<o:p></o:p></p>
<p class="MsoNormal">Set($LogToSyslog , 'debug');<o:p></o:p></p>
<p class="MsoNormal">Set($LogToScreen , 'debug');<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Set( @Plugins, qw(RT::Authen::ExternalAuth) );<o:p></o:p></p>
<p class="MsoNormal">#Set(@Plugins,(qw(Extension::QuickDelete RT::FM)));<o:p></o:p></p>
<p class="MsoNormal">1;<o:p></o:p></p>
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