Hi Michelle,<div>Emmanuel already pointed you the correct solution but let me try to understand your setup:</div><div><br></div><div>Your setup, lets say:</div><div><br></div><div><span class="Apple-style-span" style="font-family: arial, sans-serif; font-size: 13px; border-collapse: collapse; color: rgb(51, 51, 51); "><a href="mailto:abuse@foo.com">abuse@foo.com</a> -> Queue: abuse_foo<br>
<a href="mailto:postmaster@foo.com">postmaster@foo.com</a> -> Queue: postmaster_foo<br><a href="mailto:support@foo.com">support@foo.com</a> -> Queue: support_foo<br><a href="mailto:tech-support@foo.com">tech-support@foo.com</a> -> Queue: techsupport_foo<br>
<a href="mailto:biz-support@foo.com">biz-support@foo.com</a> -> Queue: bizsupport_foo<br><a href="mailto:sales@foo.com">sales@foo.com</a> -> Queue: sales_foo</span></div><div><font class="Apple-style-span" color="#333333" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;"><br>
</span></font></div><div><span class="Apple-style-span" style="font-size: 13px; "></span><font class="Apple-style-span" color="#333333" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;"><span class="Apple-style-span" style="font-size: 13px; "><a href="mailto:abuse@bar.com">abuse@bar.com</a> -> Queue: abuse_bar<br>
<a href="mailto:postmaster@bar.com">postmaster@bar.com</a> -> Queue: postmaster_bar<br><a href="mailto:support@bar.com">support@bar.com</a> -> Queue: support_bar<br><a href="mailto:tech-support@bar.com">tech-support@bar.com</a> -> Queue: techsupport_bar<br>
<a href="mailto:biz-support@bar.com">biz-support@bar.com</a> -> Queue: bizsupport_bar<br>sales@</span><span class="Apple-style-span" style="font-size: 13px; "><a href="http://bar.com">bar.com</a></span><span class="Apple-style-span" style="font-size: 13px; "> -> Queue: sales_bar</span><br>
</span></font><br></div><div>This can easily handled by /etc/alias file and the queue setup is also easy like Emmanuel explained.</div><div><br></div><div>You don't need much magic for this and you don't need several installations of RT for this.</div>
<div><br></div><div>Is this the setup you are looking for?!?</div><div><br></div><div>Torsten<br><div class="gmail_quote">2010/3/21 Michelle Konzack <span dir="ltr"><<a href="mailto:linux4michelle@tamay-dogan.net">linux4michelle@tamay-dogan.net</a>></span><br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Hello Torsten,<br>
<br>
Am 2010-03-21 02:44:28, hacktest Du folgendes herunter:<br>
<div class="im">> What means modified version? what kind of modifications? And what is exactly<br>
> the problem to handle this 11 accounts from 6 domains?<br>
<br>
</div>The installation in Debian expect the config in /etc/...<br>
which mean, you can not run moe then one RT.<br>
<div class="im"><br>
> I think all you need RT is already able to handle.<br>
<br>
</div>RT can only handel ONE RT account/E-Mail-Address<br>
<div class="im"><br>
> > abuse@<br>
> > postmaster@<br>
> > support@<br>
> > tech-support@<br>
> > biz-support@<br>
> > sales@<br>
</div><div class="im">> mail addresses with different domains....and one RT installation.<br>
<br>
</div>NO!!! One RT installation per mailaccount sind you can not have more<br>
then one config. Exactly, I had to modify RT to look into the home dir<br>
of the acount.<br>
<br>
But RT cannot be made to do his globaly...<br>
Because many things ARE hardcoded<br>
<br>
The accounts do not have to do with each other... and then I have not<br>
only this six in one domain. I have 5 other domains on the same server<br>
with there own RT installations.<br>
<div><div></div><div class="h5"><br>
Thanks, Greetings and nice Day/Evening<br>
Michelle Konzack<br>
Systemadministrator<br>
24V Electronic Engineer<br>
Tamay Dogan Network<br>
Debian GNU/Linux Consultant<br>
<br>
--<br>
Linux-User #280138 with the Linux Counter, <a href="http://counter.li.org/" target="_blank">http://counter.li.org/</a><br>
##################### Debian GNU/Linux Consultant #####################<br>
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