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Have a look onto additional pakckage rt-extension-mergeusershistory this the one you need!<br><br>Torsten</font></div>
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<font face=Tahoma size=2>
<b>Von</b>: rt-users-bounces@lists.bestpractical.com <rt-users-bounces@lists.bestpractical.com>
<br><b>An</b>: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com>
<br><b>Gesendet</b>: Wed Mar 31 15:54:05 2010<br><b>Betreff</b>: [rt-users] Mergeusers problem
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<p class=MsoNormal>Good morning,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We have just started using the MergeUsers plugin. The
merging of users seems to work great but the user is then unable to see their tickets
using either account. Are we missing something obvious? Thanks.<o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>--Dale</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>---------------------------------------<br>
Dale Poulter<br>
Automation Coordinator</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Library Information Technology Services<br>
Vanderbilt University<br>
Suite 700<br>
110 21st Avenue South<br>
Nashville, TN 37240<br>
(615)343-5388<br>
(615)343-8834 (fax)<br>
(615)207-9705 (cell)<br>
<a href="mailto:dale.poulter@vanderbilt.edu"><span style='color:blue'>dale.poulter@vanderbilt.edu</span></a></span><span
style='color:#1F497D'><o:p></o:p></span></p>
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<p class=MsoBodyText><span style='font-size:8.0pt;font-family:Arial'>Kühne +
Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner <span
class=SpellE>Heiken</span>, Bruno Mang, Alfred <span
class=SpellE>Manke</span>, Christian Marnetté, Mark Reinhardt, Jens <span
class=SpellE>Wollesen</span>, Rainer <span class=SpellE>Wunn</span>,
Sitz: Bremen, Registergericht: Bremen, HRA 21928, <span class=SpellE>USt-IdNr</span>.:
DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: <span
class=SpellE>Contern/Luxemburg</span>, Geschäftsführender Verwaltungsrat:
Klaus-Michael Kühne <o:p></o:p></span></p>
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