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<p class=MsoNormal><span style='color:#1F497D'>This worked great. Thanks.<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Brumm, Torsten /
Kuehne + Nagel / Ham MI-ID [mailto:torsten.brumm@Kuehne-Nagel.com] <br>
<b>Sent:</b> Wednesday, March 31, 2010 8:57 AM<br>
<b>To:</b> Poulter, Dale; rt-users@lists.bestpractical.com<br>
<b>Subject:</b> AW: [rt-users] Mergeusers problem<o:p></o:p></span></p>

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<p class=MsoNormal><o:p> </o:p></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Have a look onto additional pakckage rt-extension-mergeusershistory
this the one you need!<br>
<br>
Torsten</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>

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<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>Von</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>: rt-users-bounces@lists.bestpractical.com
<rt-users-bounces@lists.bestpractical.com> <br>
<b>An</b>: rt-users@lists.bestpractical.com
<rt-users@lists.bestpractical.com> <br>
<b>Gesendet</b>: Wed Mar 31 15:54:05 2010<br>
<b>Betreff</b>: [rt-users] Mergeusers problem </span><span style='font-size:
12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>

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<p class=MsoNormal>Good morning,<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>We have just started using the MergeUsers plugin. The
merging of users seems to work great but the user is then unable to see their
tickets using either account.  Are we missing something obvious? 
Thanks.<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>--Dale</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'> <o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>---------------------------------------<br>
Dale Poulter<br>
Automation Coordinator</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Library Information Technology Services<br>
Vanderbilt University<br>
Suite 700<br>
110 21st Avenue South<br>
Nashville, TN  37240<br>
(615)343-5388<br>
(615)343-8834 (fax)<br>
(615)207-9705 (cell)<br>
<a href="mailto:dale.poulter@vanderbilt.edu">dale.poulter@vanderbilt.edu</a></span><span
style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>

<p class=MsoBodyText><span style='font-size:8.0pt;font-family:"Arial","sans-serif"'>Kühne
+ Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Dirk
Blesius, Reiner <span class=spelle>Heiken</span>, Bruno Mang, Alfred <span
class=spelle>Manke</span>, Christian Marnetté, Mark Reinhardt, Jens <span
class=spelle>Wollesen</span>, Rainer <span class=spelle>Wunn</span>, Sitz:
Bremen, Registergericht: Bremen, HRA 21928, <span class=spelle>USt-IdNr</span>.:
DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: <span
class=spelle>Contern/Luxemburg</span>, Geschäftsführender Verwaltungsrat:
Klaus-Michael Kühne <o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>

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