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<P><FONT SIZE=2>Hi kevin,<BR>
Sorry i forgot: SeeQueue right is also needed!<BR>
<BR>
Torsten<BR>
<BR>
----- Originalnachricht -----<BR>
Von: rt-users-bounces@lists.bestpractical.com <rt-users-bounces@lists.bestpractical.com><BR>
An: Kevin Bailey <kbailey@freewayprojects.com><BR>
Cc: RT-Users@lists.bestpractical.com <RT-Users@lists.bestpractical.com><BR>
Gesendet: Sun Apr 04 08:19:15 2010<BR>
Betreff: Re: [rt-users] How do I allow ticket creation for a user<BR>
<BR>
Hi Kevin,<BR>
at best you grant CreateTicket right to System Group: Unprivileged<BR>
Users inside the needed Queues.<BR>
<BR>
Torsten<BR>
<BR>
2010/4/4 Kevin Bailey <kbailey@freewayprojects.com>:<BR>
> Hi,<BR>
><BR>
> I've allowed a user to log in to view tickets - and this is really good in<BR>
> the SelfService area.<BR>
><BR>
> However,, they can't create a ticket - what permissions do I have to give<BR>
> where to allow a user to create a ticket in a single queue via the web<BR>
> interface.<BR>
><BR>
> Thanks,<BR>
> --<BR>
> Kevin Bailey<BR>
> Director/Programmer - Freeway Projects Limited<BR>
> Web: www.freewayprojects.com<BR>
> Email: kbailey@freewayprojects.com<BR>
> Phone: +44 (0)1752 267090<BR>
><BR>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<BR>
> Buy a copy at <A HREF="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A><BR>
><BR>
<BR>
<BR>
<BR>
--<BR>
MFG<BR>
<BR>
Torsten Brumm<BR>
<BR>
<A HREF="http://www.brumm.me">http://www.brumm.me</A><BR>
<A HREF="http://www.elektrofeld.de">http://www.elektrofeld.de</A><BR>
<BR>
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<BR>
Buy a copy at <A HREF="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A><BR>
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