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<TITLE>Re: [rt-users] Large file uploads</TITLE>
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<P><FONT SIZE=2>On 4/19/10 10:58 AM, "Ski Kacoroski" <ckacoroski@nsd.org> wrote:<BR>
> Hi,<BR>
><BR>
> I am hoping to use RT to help manage a printshop, but am having severe<BR>
> performance issues when I upload a 76M file. My hardware has 2 CPUs and<BR>
> 4GB of ram. The upload was ok, but when I try to look at the ticket,<BR>
> the system just locks up with almost 100% system cpu use and uses up all<BR>
> ram and starts in on swap. Has anyone else used RT with large files<BR>
> (100 - 200MB). Does RT's design allow for this or should I just set up<BR>
> links to an FTP site that can be accessed from the RT ticket?<BR>
><BR>
> Thanks in advance.<BR>
><BR>
> cheers,<BR>
><BR>
> ski<BR>
<BR>
>From what I've found, since the attachments get stored in the DB, it's best<BR>
not to upload such huge files as attachments and rather host them elsewhere<BR>
and link to them. Besides, email over all was never meant for such monster<BR>
attachments....<BR>
<BR>
--<BR>
Gary L. Greene, Jr.<BR>
IT Operations<BR>
Minerva Networks, Inc.<BR>
Cell: (650) 704-6633<BR>
Phone: (408) 240-1239<BR>
<BR>
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