Hi Andy -<div><br></div><div>Thanks for the reply.</div><div><br></div><div>I made the Links file, edited the RT_SiteConfig.pm file and restarted apache.</div><div><br></div><div>When I get to the RT-at-a-glance under global config, I can see links in there now. But I add it to both RT at a glance:body AND RT at a glance:summary, but I see nothing on my homepage.</div>
<div><br></div><div>Where you say <span class="Apple-style-span" style="font-family: arial, sans-serif; font-size: 13px; border-collapse: collapse; "><!-- insert some html links here --> I just added one normal link for the time being:</span></div>
<div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;"><br></span></font></div><div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;"><a href="<a href="http://server.domain.com">http://server.domain.com</a>" target=_blank>Server Link</a></span></font></div>
<div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;"><br></span></font></div><div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;">That's what you meant, right?</span></font></div>
<div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;"><br></span></font></div><div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;">What am I missing here?</span></font></div>
<div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;"><br></span></font></div><div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;">Also, can anyone explain the difference between the at a glance:body and at a glance:summary?</span></font></div>
<div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;"><br></span></font></div><div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;">Thanks!</span></font></div>
<div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;"><br></span></font></div><div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;">Max<br clear="all">
</span></font>--<br>Max McGrath<br>Asst. Network Admin/Systems Specialist<br>Carthage College<br>262-552-5512<br><a href="mailto:mmcgrath@carthage.edu">mmcgrath@carthage.edu</a><br>
<br><br><div class="gmail_quote">On Wed, Apr 28, 2010 at 8:26 AM, Andy Harrison <span dir="ltr"><<a href="mailto:aharrison@gmail.com">aharrison@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div class="im">On Tue, Apr 27, 2010 at 2:48 PM, Max McGrath <<a href="mailto:mmcgrath@carthage.edu">mmcgrath@carthage.edu</a>> wrote:<br>
><br>
> Hi all -<br>
> Running RT 3.8.7 on Ubuntu 9.10.<br>
> I guess I'm kind of looking for recommendations and/or a how-to.<br>
> What would be my best option to add links to things (things being our wireless management site, blackboard admin, res hall registration admin web pages, etc...) on the main page of a privileged users login?<br>
> Should I just straight up add it with HTML on a certain page (which page would that be?) or would making a Dashboard of some kind be a good option?<br>
<br>
<br>
<br>
</div>Here's one way that's pretty simple. Create the file<br>
$RTHOME/local/html/Elements/Links<br>
<br>
-----------------------<br>
<&|/Widgets/TitleBox,<br>
title => loc("Links") &><br>
<br>
<b>Linkage</b><br>
<!-- insert some html links here --><br>
<br>
</&><br>
<br>
<%init><br>
</%init><br>
-----------------------<br>
<br>
<br>
Then edit your $RTHOME/etc/RT_SiteConfig.pm file and add the line:<br>
<br>
Set( $HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues<br>
MySupportQueues MyReminders RefreshHomepage Dashboards Links)]);<br>
<br>
Then you can go into Configuration, Global, RT-at-a-glance and you'll<br>
see the item "Links" which you can now add to the homepage for<br>
everyone.<br>
<font color="#888888"><br>
--<br>
Andy Harrison<br>
public key: 0x67518262<br>
<br>
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>
Buy a copy at <a href="http://rtbook.bestpractical.com" target="_blank">http://rtbook.bestpractical.com</a><br>
</font></blockquote></div><br></div>