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<div>After I uncomment the PerlRequire in my httpd.conf file, apche2 restart successfully, but then I receive the following message from my web browser:</div>
<div> </div>
<H1>You're almost there!</H1>
<div>You haven't yet configured your webserver to run RT. You appear to have installed RT's web interface correctly, but haven't yet configured your web server to "run" the RT server which powers the web interface. The next step is to edit your webserver's configuration file to instruct it to use RT's <STRONG>mod_perl</STRONG>, <STRONG>FastCGI</STRONG> or <STRONG>SpeedyCGI</STRONG> handler. If you need commercial support, please contact us at <A href="mailto:sales@bestpractical.com">sales@bestpractical.com</A>. </div>
<div> </div>
<div> </div>
<div>What Am I doing wrong in this case?<!--
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<& /Elements/Tabs,
Title => loc("RT at a glance"),
current_tab => 'index.html',
current_toptab => 'index.html',
tabs => $tabs,
actions => $actions,
&>
<& /Elements/ListActions, actions => \@results &>
<& /Elements/MyRT &>
<%init>
my @results;
my $skip_create = 0;
$m->callback( ARGSRef => \%ARGS, results => \@results, CallbackName => 'Initial',
skip_create => \$skip_create );
if ( $ARGS{'QuickCreate'} ) {
my $QueueObj = new RT::Queue($session{'CurrentUser'});
$QueueObj->Load($ARGS{Queue}) or Abort(loc("Queue could not be loaded."));
my $CFs = $QueueObj->TicketCustomFields();
my $ValidCFs = $m->comp(
'/Elements/ValidateCustomFields',
CustomFields => $CFs,
ARGSRef => \%ARGS
);
if ( $ValidCFs && !$skip_create ) {
my ($t, $msg) = CreateTicket(
Queue => $ARGS{'Queue'},
Owner => $ARGS{'Owner'},
Status => 'new',
# yes! it's Requestors, not Requestor
Requestors => $ARGS{'Requestors'},
From => $session{'CurrentUser'}->EmailAddress,
Content => $ARGS{'Content'},
Subject => $ARGS{'Subject'});
push @results, $msg;
}
elsif ( !$ValidCFs ) {
push @results, "can't quickly create ticket in queue " .
$QueueObj->Name . ' because some custom fields need to be set, please go to normal ticket creation page to do that.';
}
}
if ( $ARGS{'q'} ) {
RT::Interface::Web::Redirect(RT->Config->Get('WebURL')."Search/Simple.html?q=".$m->interp->apply_escapes($ARGS{q}));
}
my $actions;
if ($session{'CurrentUser'}->HasRight(Right => 'ModifySelf', Object => $RT::System)) {
$actions = {
A => { title => loc('Edit'),
path => 'Prefs/MyRT.html',
},
};
}
my $tabs = $m->comp("/Elements/DashboardTabs");
</%init>
%# --><br>
<br>
</div>
<div style="CLEAR: both"></div>
<br>
<br>
<div style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: arial,helvetica">-----Original Message-----<br>
From: Rob MacGregor <rob.macgregor@gmail.com><br>
To: RT-Users <RT-Users@lists.bestpractical.com><br>
Sent: Mon, May 17, 2010 4:14 pm<br>
Subject: Re: [rt-users] Trying to install mod_perl<br>
<br>
<div id=AOLMsgPart_0_6b87b590-f51e-481c-99a2-0e43043ed35b style="FONT-SIZE: 12px; MARGIN: 0px; COLOR: #000; FONT-FAMILY: Tahoma, Verdana, Arial, Sans-Serif; BACKGROUND-COLOR: #fff"><PRE style="FONT-SIZE: 9pt"><TT>On Mon, May 17, 2010 at 20:31, <<A href="mailto:borngunners@aol.com">borngunners@aol.com</A>> wrote:
> After couple of apache2 fail, I am trying to install mod_perl in cpan and I
> got the following error messages:
>
> cpan[1]> install mod_perl
> CPAN: Storable loaded ok (v2.18)
> Going to read '/root/.cpan/Metadata'
> Database was generated on Mon, 17 May 2010 14:28:57 GMT
> CPAN: YAML loaded ok (v0.71)
> Going to read 125 yaml files from /root/.cpan/build/
> CPAN: Time::HiRes loaded ok (v1.9711)
> DONE
> Restored the state of none (in 2.8972 secs)
> Running install for module 'mod_perl'
> Running make for G/GO/GOZER/mod_perl-1.31.tar.gz
> Has already been unwrapped into directory
> /root/.cpan/build/mod_perl-1.31-OqZLsX
> '/usr/bin/perl Makefile.PL INSTALLDIRS=site' returned status 2, won't make
> Running make test
> Make had some problems, won't test
> Running make install
> Make had some problems, won't install
That suggests you already have installed mod_perl. Did you also
configure it in Apache?
See the mod_perl documentation at <A href="http://perl.apache.org/" target=_blank>http://perl.apache.org/</A>, in
particular <A href="http://perl.apache.org/docs/2.0/user/config/config.html#Enabling_mod_perl" target=_blank>http://perl.apache.org/docs/2.0/user/config/config.html#Enabling_mod_perl</A>
> Please help me resolve this issue. What do I need to do and where is apache2
> source directory located?
That really depends on how you installed Apache.
Note that Apache has it's own mailing lists -
<A href="http://httpd.apache.org/userslist.html" target=_blank>http://httpd.apache.org/userslist.html</A>.
--
Please keep list traffic on the list.
Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at <A href="http://rtbook.bestpractical.com/" target=_blank>http://rtbook.bestpractical.com</A>
</TT></PRE></div>
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