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<div>So, lets say I have reinstall the entire OS and install the dependencies and get the following results, which at the end all dependencies have been found. Why am I missing the 3 things in red? What have I missed?</div>
<div> </div>
<div><br>
<A href="mailto:root@helpdesk:~/rt-3.8.8">root@helpdesk:~/rt-3.8.8</A># make install<br>
/usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-mysql --with-fastcgi<br>
perl:<br>
>=5.8.3(5.10.0) ...found<br>
users:<br>
<STRONG> <FONT color=red>rt group (www) ...MISSING</FONT></STRONG><br>
bin owner (root) ...found<br>
libs owner (root) ...found<br>
libs group (bin) ...found<br>
<STRONG> <FONT color=red>web owner (www) ...MISSING</FONT><br>
<FONT color=red>web group (www) ...MISSING</FONT></STRONG></div>
<div> <br>
<br>
</div>
<div style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: arial,helvetica">-----Original Message-----<br>
From: raymond <raymond@pilotsupplies.com><br>
To: borngunners <borngunners@aol.com><br>
Cc: RT-Users <RT-Users@lists.bestpractical.com><br>
Sent: Wed, May 19, 2010 1:03 pm<br>
Subject: Re: [rt-users] Trying to install mod_perl<br>
<br>
<div id=AOLMsgPart_0_f0a108da-1163-44ff-97d7-de5f058c4aea style="FONT-SIZE: 12px; MARGIN: 0px; COLOR: #000; FONT-FAMILY: Tahoma, Verdana, Arial, Sans-Serif; BACKGROUND-COLOR: #fff"><PRE style="FONT-SIZE: 9pt"><TT>HI,
does perl.load exists in
/etc/apache2/mods-enabled#
or in your main httpd.conf ?
raymond
On Tue, 18 May 2010, <A __removedLink__890804396__href="mailto:borngunners@aol.com">borngunners@aol.com</A> wrote:
>
>
>
>
> I have remove it and successfully reinstall it without the messages that
showed up. Apache still keeps failing with the following error message after I
look into my log:
>
> [Tue May 18 14:47:36 2010] [error] Can't load Perl file: /opt/rt3/bin/webmux.pl
for server UHC Helpdesk:0, exiting...
>
>
> This is my configuration file:
>
> <VirtualHost helpdesk.uhc.umd.edu:80>
> ServerName "UHC Helpdesk"
> ServerAdmin <A __removedLink__890804396__href="mailto:helpdesk@health.umd.edu">helpdesk@health.umd.edu</A>
> ErrorLog /var/log/apache2/helpdesk-error.log
> # config for your main content
> DocumentRoot /opt/rt3/share/html/
> AddDefaultCharset UTF-8
> PerlRequire /opt/rt3/bin/webmux.pl
> <Directory /opt/rt3/share/html/>
> Order Allow,Deny
> Allow from all
> SetHandler perl-script
>
> PerlResponseHandler RT::Mason
> </Directory>
> <Location />
> </Location>
> </VirtualHost>
>
>
>
> -----Original Message-----
> From: raymond <<A __removedLink__890804396__href="mailto:raymond@pilotsupplies.com">raymond@pilotsupplies.com</A>>
> To: borngunners <<A __removedLink__890804396__href="mailto:borngunners@aol.com">borngunners@aol.com</A>>
> Cc: rob.macgregor <<A __removedLink__890804396__href="mailto:rob.macgregor@gmail.com">rob.macgregor@gmail.com</A>>; RT-Users <<A __removedLink__890804396__href="mailto:RT-Users@lists.bestpractical.com">RT-Users@lists.bestpractical.com</A>>
> Sent: Tue, May 18, 2010 1:32 pm
> Subject: Re: [rt-users] Trying to install mod_perl
>
>
> Hi,
> have you tried to rename or remove
> root/.cpan/build/mod_perl-1.31-OqZLsX
> than try reinstall.
> raymond
>
> Running make for G/GO/GOZER/mod_perl-1.31.tar.gz
> Has already been unwrapped into directory
> /root/.cpan/build/mod_perl-1.31-OqZLsX
>
>
>
> n Mon, 17 May 2010, <A __removedLink__890804396__href="mailto:borngunners@aol.com">borngunners@aol.com</A> wrote:
>>
> After I uncomment the PerlRequire in my httpd.conf file, apche2 restart
> uccessfully, but then I receive the following message from my web browser:
>
> You're almost there!
> You haven't yet configured your webserver to run RT. You appear to have
> nstalled RT's web interface correctly, but haven't yet configured your web
> erver to "run" the RT server which powers the web interface. The next step is
> o edit your webserver's configuration file to instruct it to use RT's
mod_perl,
> astCGI or SpeedyCGI handler. If you need commercial support, please contact us
> t <A __removedLink__890804396__href="mailto:sales@bestpractical.com">sales@bestpractical.com</A>.
>
>
> What Am I doing wrong in this case?
>
>
>
>
>
>
> -----Original Message-----
> From: Rob MacGregor <<A __removedLink__890804396__href="mailto:rob.macgregor@gmail.com">rob.macgregor@gmail.com</A>>
> To: RT-Users <<A __removedLink__890804396__href="mailto:RT-Users@lists.bestpractical.com">RT-Users@lists.bestpractical.com</A>>
> Sent: Mon, May 17, 2010 4:14 pm
> Subject: Re: [rt-users] Trying to install mod_perl
>
>
> On Mon, May 17, 2010 at 20:31, <<A __removedLink__890804396__href="mailto:borngunners@aol.com">borngunners@aol.com</A>> wrote:
> After couple of apache2 fail, I am trying to install mod_perl in cpan and I
> got the following error messages:
>
> cpan[1]> install mod_perl
> CPAN: Storable loaded ok (v2.18)
> Going to read '/root/.cpan/Metadata'
> Database was generated on Mon, 17 May 2010 14:28:57 GMT
> CPAN: YAML loaded ok (v0.71)
> Going to read 125 yaml files from /root/.cpan/build/
> CPAN: Time::HiRes loaded ok (v1.9711)
> DONE
> Restored the state of none (in 2.8972 secs)
> Running install for module 'mod_perl'
> Running make for G/GO/GOZER/mod_perl-1.31.tar.gz
> Has already been unwrapped into directory
> /root/.cpan/build/mod_perl-1.31-OqZLsX
> '/usr/bin/perl Makefile.PL INSTALLDIRS=site' returned status 2, won't make
> Running make test
> Make had some problems, won't test
> Running make install
> Make had some problems, won't install
> That suggests you already have installed mod_perl. Did you also
> onfigure it in Apache?
> See the mod_perl documentation at <A target=_blank __removedLink__890804396__href="http://perl.apache.org/">http://perl.apache.org/</A>, in
> articular <A target=_blank __removedLink__890804396__href="http://perl.apache.org/docs/2.0/user/config/config.html#Enabling_mod_perl">http://perl.apache.org/docs/2.0/user/config/config.html#Enabling_mod_perl</A>
>> Please help me resolve this issue. What do I need to do and where is apache2
> source directory located?
> That really depends on how you installed Apache.
> Note that Apache has it's own mailing lists -
> ttp://httpd.apache.org/userslist.html.
>
>
--
Regards,
Raymond Wong
Personal motto: P.E.A.C.E
Enjoy the present
Assert your goals
Champion peace
Entrust others
</TT></PRE></div>
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