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Hello,<br>
to make privileged the users it can be a solution, but when I'm login
with a privileged user the interface is very different, and for me is
more interesting the unprivileged user. <br>
The users create tickets by the webui, no by mail.<br>
<br>
Somebody knows how can I have the unprivileged webui to a privileged
user?<br>
<br>
THX! <br>
<br>
On 21/05/10 14:39, Brumm, Torsten / Kuehne + Nagel / Ham MI-ID wrote:
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<title>AW: [rt-users] Different rights in queues for different
unprivilegedusers</title>
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<p><font size="2">Only idea so far is: make them priviledged, and
grant them only needed rights to specific queues.<br>
<br>
Another idea: how do they create ticket? Webui or mail? If mail you
could some magic on mailer level?!<br>
<br>
----- Originalnachricht -----<br>
Von: <a class="moz-txt-link-abbreviated" href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>
<a class="moz-txt-link-rfc2396E" href="mailto:rt-users-bounces@lists.bestpractical.com"><rt-users-bounces@lists.bestpractical.com></a><br>
An: <a class="moz-txt-link-abbreviated" href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>
<a class="moz-txt-link-rfc2396E" href="mailto:rt-users@lists.bestpractical.com"><rt-users@lists.bestpractical.com></a><br>
Gesendet: Fri May 21 12:47:51 2010<br>
Betreff: [rt-users] Different rights in queues for different
unprivilegedusers<br>
<br>
Hello,<br>
I want to create some unprivileged users and get rights for create<br>
ticket to everyone to different queues. If I have two unprivileged<br>
users: user1 and user2, and two queues: queue1 and queue2, I would like<br>
that user1 can only create tickets on queue1 and user2 con only create<br>
tickets on queue2.<br>
I have seen that when I configure the rights for a queue, I can<br>
configure the rights for all the unprivileged users, but not for one of<br>
them.<br>
I think that the best think to do that is to add an unprivileged user to<br>
a group and assign the rights to the group, but I can't add unprivileged<br>
users to a group.<br>
<br>
Somebody can help me?<br>
<br>
I'm using RT version 3.6.3<br>
<br>
Best regards<br>
<br>
--<br>
......................................................................<br>
__<br>
/ / Oriol Martí i Bonvehí<br>
C E / S / C A Departament de Sistemes i Xarxes<br>
/_/ Centre de Supercomputació de Catalunya<br>
<br>
Gran Capità, 2-4 (Edifici Nexus) · 08034 Barcelona<br>
T. 93 205 6464 (ext. 505) · F. 93 205 6979 · <a class="moz-txt-link-abbreviated" href="mailto:omarti@cesca.cat">omarti@cesca.cat</a><br>
......................................................................<br>
<br>
<br>
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>
Buy a copy at <a moz-do-not-send="true"
href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</a><br>
</font>
</p>
<br>
<p class="MsoBodyText"><span
style="font-size: 8pt; font-family: Arial;">Kühne +
Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann
(Vors.), Dirk Blesius, Reiner <span class="SpellE">Heiken</span>,
Bruno Mang, Alfred <span class="SpellE">Manke</span>, Christian
Marnetté, Mark Reinhardt, Jens <span class="SpellE">Wollesen</span>,
Rainer <span class="SpellE">Wunn</span>,
Sitz: Bremen, Registergericht: Bremen, HRA 21928, <span class="SpellE">USt-IdNr</span>.:
DE
812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G.,
Sitz: <span class="SpellE">Contern/Luxemburg</span>,
Geschäftsführender Verwaltungsrat:
Klaus-Michael Kühne <o:p></o:p></span></p>
<br>
</blockquote>
<br>
<br>
<pre class="moz-signature" cols="72">--
......................................................................
__
/ / Oriol Martí i Bonvehí
C E / S / C A Departament de Sistemes i Xarxes
/_/ Centre de Supercomputació de Catalunya
Gran Capità, 2-4 (Edifici Nexus) · 08034 Barcelona
T. 93 205 6464 (ext. 505) · F. 93 205 6979 · <a class="moz-txt-link-abbreviated" href="mailto:omarti@cesca.cat">omarti@cesca.cat</a>
......................................................................
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