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<p class=MsoNormal><span style='color:#1F497D'>Hi,</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'>I have
installed the ExtractCustomFieldValues module, and it is working perfectly….Except
for the following error in the messages log. This error occurs with every new
ticket entered through email.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'> Any ideas?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'>Thank you,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'>Paul<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>Error:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>May 26 21:06:01
<user.err> servicedesk RT: Can't find string terminator ";"
anywhere before EOF at (eval 597) line 2. Stack: [(eval
597):2] <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>[/opt/rt/local/plugins/RT-Extension-ExtractCustomFieldValues/lib/RT/Action/ExtractCustomFieldValues.pm:204]
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>[/opt/rt/local/plugins/RT-Extension-ExtractCustomFieldValues/lib/RT/Action/ExtractCustomFieldValues.pm:106]
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>[/opt/rt/local/plugins/RT-Extension-ExtractCustomFieldValues/lib/RT/Action/ExtractCustomFieldValues.pm:185]
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>[/opt/rt/local/plugins/RT-Extension-ExtractCustomFieldValues/lib/RT/Action/ExtractCustomFieldValues.pm:113]
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>[/opt/rt/bin/../lib/RT/ScripAction_Overlay.pm:238]
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>[/opt/rt/bin/../lib/RT/Scrip_Overlay.pm:464]
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>[/opt/rt/bin/../lib/RT/Scrips_Overlay.pm:196]
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>[/opt/rt/bin/../lib/RT/Transaction_Overlay.pm:188]
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>[/opt/rt/bin/../lib/RT/Record.pm:1457]
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>[/opt/rt/bin/../lib/RT/Ticket_Overlay.pm:656]
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>[/opt/rt/bin/../lib/RT/Interface/Email.pm:1444]
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>[/opt/rt/share/html/REST/1.0/NoAuth/mail-gateway:61]
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'>(/opt/rt/local/plugins/RT-Extension-ExtractCustomFieldValues/li<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>RT 3.8.7<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>OS OEL 5.4 64bit<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Apache 2.2.3<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p>
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