Jonathan,<br><br>The only thing I have seen is in the "Bulk Update" the ability to addlinks. But that entails tickets (parent/child) already existing and you want to link them. The only thing I can suggest is to create a scrip for this function. I believe there were a couple out there for something similar to this before 3.8.X came out with a built-in create link in the Ticket page. Perhaps you could copy one of those and modify it to meet your needs. Just a thought.<br>
<br>Kenn<br>LBNL<br><br><div class="gmail_quote">On Wed, Jun 2, 2010 at 8:13 AM, Jonathan Rummel <span dir="ltr"><<a href="mailto:jrummel@imapp.com">jrummel@imapp.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<br>
Hi everyone,<br>
<br>
This is driving me crazy, so PLEASE, any help at all is greatly appreciated.<br>
Is there a way to have multiple child tickets created based on a Select<br>
Multiple custom field?<br>
<br>
Example:<br>
<br>
Someone selects "Florida" and "Pennsylvania" in the "State" custom field. I<br>
would like this to create 2 tickets that depend on this ticket when the user<br>
clicks 'Save Changes' (if updating ticket) or 'Create' (if creating new<br>
ticket). One for Florida, and one for Pennsylvania.<br>
<br>
Is there a way to make this happen? Is this a clear enough description?<br>
<br>
Thanks again!<br>
Jonathan<br>
<br>
RT 3.6.5, MySQL<br>
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